Event Staff - Guest Services

Location

Victoria, BC | Canada

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our staff; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

We are currently accepting applications for part-time and casual/on-call Event Staff to join our growing event team in Victoria. 

Shifts are typically in the evenings and on weekends, and would pair well with a full time job to offer some supplemental income. Some of the roles we are looking to fill are:

• Guest Services
• Access Control 

$18.50 per hour

WHAT YOU WILL DO

Our Event Team at event based facilities conduct regular patrols, provide impeccable customer service, and respond to incidents and emergencies as required. Events are a dynamic and fast paced work environment where things are constantly changing, and there are always interesting challenges to solve.

Crowd Control:

• Monitor and manage crowd flow to ensure a safe and enjoyable experience for all attendees.
• Assist in directing attendees to their designated areas and seats.

Ticketing and Access Control:

• Verify tickets and credentials at entry points.
• Ensure the smooth entry and exit of attendees. 

Customer Service:

• Provide exceptional customer service by assisting attendees with inquiries and offering guidance.
• Address and resolve issues promptly and professionally.

YOU’RE A GREAT FIT IF YOU:

• Provide exceptional customer service, with an exceptional smile. 
• Have strong communication skills.
• Are eligible to work in Canada.
• Are in need of supplemental income.

NICE TO HAVE:

• Good problem solving and decision-making skills, including working under pressure.
• Strong Teamwork skills.
• Discretion when handling confidential and private information.
• Ability to stand, walk and sit for extended periods of time.
• Flexible availability including weekends and evening shifts.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. 

LET’S GET STARTED!

#VA4

Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

PALADIN OFFERS YOU:

• Competitive hourly wages.
• Opportunity to work in a dynamic and exciting environment.
• Potential for career growth within the events industry.
• If you are interested we can help you to get licensed and you can work as a Security Officer. 

Job tags

Salary

$18.5 per hour