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Location

Concord, ON | Canada

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Job description

Furniture distributor in North America is looking for e-commerce assistant and order processing staff to work with our e-commerce team to handle the internet marketing and order processing tasks.
Duties :

• Process online orders by create shipment, monitor shipping process, handle customer inquires and complaints, offer solutions and customer services;
  *Gather and interpret online analytics, to be used in improving user experience
  *knowledge of social media, update posts and ads on social media.
  *Show initiative in innovating the online business to maximize customer engagement and revenue
  Qualifications:
  To qualify for this role, you need to have the following:
  *Postsecondary degree or diploma in business, marketing, or computer, web design;
  *Customer service experience in any retail/wholesale circumstances
  *Strong computer skills - intermediate MS Excel (pivot tables, VLOOKUPs, advanced functions, etc.);
  *Experience or keen interest in merchandizing and category support - retail analysis
  experience is preferred
  *Experiences of e-commerce or social media marketing an asset.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types : Full-time, Permanent, Fixed term contract
Contract length: 6 months

Salary : $15.00-$22.78 per hour

Additional pay:

• Bonus pay
• Commission pay
• Overtime pay

Schedule:

• Day shift

Ability to commute/relocate:

• Concord, ON: reliably commute or plan to relocate before starting work (required)

Education :

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience :

• Customer service: 1 year (preferred)

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Job tags

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Salary