Operation Support

Location

Toronto, ON | Canada

Job description

Position Summary

As an Operations Support, you will assist in planning and coordinating production schedules. Schedules the finishing equipment in a manner that will support productivity and delivery goals with minimal waste. Performs administrative functions for the warehouse. Assists in directing and coordinating activities in accordance with company policies and procedures to ensure cost-effective operation. Monitor and manage indirect spend. Warehouse operations responsibilities in the absence of the Plant Manager. Other responsibilities include following all safety procedures and practices during all production activities. Ensure employees are following environmental, safety and housekeeping standards and regulations.

Excels at the below duties and responsibilities. Requires minimal management support and supervision to handle all issues. Applies strong technical knowledge, communication skills, problem solving and decision making. Establishes and fosters positive customer relationships. Works effectively with team members, peers, and management. Has a positive and flexible attitude.

Key Responsibilities

• Plans and schedules orders for the Finishing Department in accordance with machine capabilities to ensure current customer service standards.
• Accurately prepare the shipper and bill of lading documents for each shipment. Complete the final shipping processes after shipment has departed - shipper issues and cancellation of backorders.
• Ensures that all files are organized to maintain an effective communication system.
• All purchase orders and receiving documents are to be matched and the purchase order closed.
• Responsible for recognizing and eliminating any obstacles which may prevent the timely delivery of product.
• Works directly with Customer Support regarding any delays, questions, or modifications to open orders.
• Maintains an awareness of production capabilities with accuracy to judge the ability to respond to customer demands.
• Generate manufacturing work orders through the scheduling process in compliance with established cut-off times. Reviews customer special instructions for capability acceptance prior to sending a work order to production. Communicates any concerns to Customer Support.
• Become proficient with the Slitting Production Reporting to provide on-site support to production personnel.
• Manages inventories to facilitate efficient inventory turns consistent with company standards. Ensures all production reporting is timely and accurate. Report any errors, quality concerns or inventory discrepancies to the Finishing Pant Manager.
• Responsible for inventory accuracy at the Finishing DC. Coordinate the cycle count effort and corrections. Support efforts to reduce aged inventory in cooperation with the Finishing Plant Manager.
• Support company objectives as it relates to: Service, Quality, Waste, and Inventory Turns.

• Communicates effectively with customer service, logistics, other personnel, and customers on order status and actions necessary to ensure that customer service standards are achieved on every order or inquiry.
• Active contributor to the EHS Programs, policies, and initiatives. Directive owner, Safety Committee member, Hazard Id's, safety audits, and conduct Safety training as needed.
• Regular attendance is required.
• Additional responsibilities as assigned by the Finishing Plant Manager.

Competencies, Knowledge, Skills, and Abilities:

• Analytical Problem Solving: Able to use a systematic approach in solving problems through analysis and evaluation of alternate solutions; use logic, mathematics, or other problem-solving tools in data analysis or in generating solutions.

• Decision Making and Problem Solving: Able to solve problems while exhibiting judgment and a realistic understanding of issues; able to use reasoning, even when dealing with emotional topics.
• Goal Setting: Able to define and prioritize realistic, specific goals and objectives.
• Professionalism: Able to maintain professionalism while dealing with frequent change, delays, unexpected events, or time demands.
• Commitment to Tasks: Able to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency.
• Communication: Requires the ability to effectively communicate, verbally and in writing, with people of various educational and technical backgrounds, both inside and outside the company.

Education and/or Experience:

High School Diploma or GED required.

2-4 years manufacturing experience in a planner scheduling environment is preferred.

Must demonstrate a working knowledge of inventory control and scheduling.

Experience in set up/design of computer spreadsheet analysis, inventory, and cycle count analysis with high attention to detail and accuracy.

Capable of performing and reporting thorough and logical problem investigation and resolution.

Maintain focus and structure in a fluid environment with shifting priorities and competing demands.

Intermediate Microsoft Office experience required.

Work Environment:

This position works in the production facility. Reflective clothing, eye and foot protection are mandatory.

Safety:

Follow all EHS standards and regulations, facility work rules, and contribute to the safety of all employees, visitors, and contractors.

Other:

Legal authorization to work in Canada is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Disclaimers:

• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employees will be required to complete all duties as assigned.
• It is the policy of Mactac that all employees are employed at the will of Mactac for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
• Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.

Job tags

Salary