Location
North York, ON | Canada
Job description
We are Systematix and we are looking for a Senior Program Manager with proven experience leading full lifecycle ERP Implementations (Sage X3 experience preferred) to fill a 6-month+ contract position with one of our key clientele in the Greater Toronto Area.
ABOUT THE PROJECT
The Senior Program Manager will be responsible for leading the roll out of ERP Sage X3 across several businesses for a large food manufacturer and distributer.
ABOUT THE RESPONSIBILITIES
- Collaborate with Practice Leadership in representing delivery methodology and engagement model to businesses across organization
- Develop Statements of Work for initiatives including scope definition, budget, and high-level timeline objectives
- Ensure that the delivery team has all information necessary for a successful engagement
- Collaborate with the delivery team in defining engagement model and delivery methods (right-size according to project needs), providing leadership and stability through the lifecycle of the customer relationship
- Monitor engagement performance and present the implementation success, challenges, and results in a consultative manner
- Ensure that the vision for projects is clearly defined and understood by the entire delivery team, validating that it aligns with client business strategy
- Lead the vision and execution of Roadmap engagements and make sure they are staffed adequately for meeting goals and objectives
- Provide guidance, mentorship, and support to your project teams to enable their success throughout the project
- Assign and supervise Project Managers to participate, when necessary, in communication with client project sponsors regarding status, identifying and mitigating risks, change, open issues, work requests, etc.
- Assist Project Managers with project and resource planning, issue and risk management, stakeholder management, and development and delivery of effective communication
- Manage all escalations within portfolio
- Establish regular communication with Project Sponsors to communicate status, risks, change, and to provide strategic guidance and stay in tune with potential changes to business needs
- Perform project governance and deliverable audits within assigned portfolio, as well as projects outside of your portfolio
- Identify areas of need for continuous improvement of delivery methods, standards and best practices
- Provide excellent service and build ongoing, trusting relationships with clients to drive collective client and team success
- Measure success achievement with the client post implementation.
- Identify additional opportunities within your client portfolio, and coordinate with sales and practice leadership on opportunity management, successful engagement, and quality delivery
- Assist in writing case studies and seeking customer testimonials after go-live
- Be a great teammate, provide mentorship and leadership as opportunities arise, chip in where needed to provide clients with a great experience
- Set aside time for self-development by attending training or self-learning on key subjects
- Actively represent culture by leading and participating in efforts around continuous improvement, learning, professional development, and team building
ABOUT THE REQUIREMENTS
- Proven experience leading successful full lifecycle ERP Implementations with budgets of over $500K in service. (SAGE X3 experience highly preferred)
- 5+ years of direct work experience in a project leadership capacity including all aspects of process development and project lifecycle execution
- Experience directly managing and mentoring team members preferred
- Strong understanding of organizational change management considerations for ERP or large technology projects
- Excellent written and verbal communication skills with audiences of all levels
- Ability to present project status, risks, issues, analysis, and strategic recommendations to Executive sponsorship, project management and other stakeholders
- Strong technical aptitude
- Solid interpersonal skills, and ability to establish and maintain effective working relationships within and outside of organization
- Ability to work primarily independently and concurrently manage multiple projects
- Ability to work collaboratively for the best interests of the business and the team
- Ability to communicate effectively in both spoken and written English
- Strong Microsoft Office skills
Travel Required: Incumbent is expected to periodically meet with businesses across Canada and the United States and will be asked to attend industry events from time to time. Estimated travel 20-25%.
ABOUT THE ROLE
This is a 6-month contract position with strong possibility of extension or opportunity to turn into fulltime work based on performance involving a hybrid model of remote and minimum 2-days a week onsite work in Greater Toronto Area.
APPLY NOW
If you are interested in finding out more, please contact us or submit your resume to [email protected] . Or, if you know someone who meets these qualifications, please forward this assignment opportunity to them.
ABOUT SYSTEMATIX
Systematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors.
Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don’t just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community.
Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visible minority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.
At Systematix, we bring people and projects together!
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