Location
Vancouver, BC | Canada
Job description
This manufacturer and retailer of quality award-winning furniture is looking for an Assistant Showroom Manager to join their team. The style, outstanding workmanship and exceptional value for money have contributed to the company's remarkable growth. They are currently seeking a positive, enthusiastic and results-driven sales leader, who likes to work in a team environment. Their exceptional products are represented by outstanding people striving to give their customers the best possible shopping experience. Help them create simplicity and balance in both their living spaces and work environment. As one of their brand ambassadors, you are personable, positive, dynamic, and proactive. You easily engage with the team, key stakeholders and customers, building strong relationships to deliver the best customer experience. In this role, you will lead the team from the front to achieve sales targets, ensure the smooth running of the showroom, which is a 7-day operation, and manage their people and stock management.
You will have passion, drive and ambition to grow and develop through the business. You are hands-on and passionate about their products whilst providing ongoing product training and knowledge to the team as well as the day-to-day people management. This is a full-time role (you will need to be available to work a day on the weekend). Salary is in the range of $60-65K plus uncapped team-based commission.
DESCRIPTION
- Maintain and support the daily operation of the showroom according to brand standards, following policies and procedures including Work, Health & Safety
- In the absence of the Showroom Manager, you will conduct daily team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions
- Present the showroom and the product to the highest standard and provide outstanding customer service
- Effectively manage the team to achieve business goals, whilst facilitating ongoing product and sales training, whilst building a strong, collaborative culture
- Liaise and help to facilitate the smooth running of stock replenishment in partnership with their supply chain team
- Establish and build customer relationships and manage and resolve customer complaints as required and in partnership with the Showroom Manager
- Ensure all marketing material is set up in line with Marketing and Brand requirements including window decals and point-of-sale
- Be across their competitor product offerings and promotions
REQUIREMENTS
To be successful, you will be confident with customers, experienced and focused in supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson.
- Previous experience in a premium brand environment
- You are customer-obsessed
- Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture
- Ability to understand store budgets, to effectively run an operational showroom
- High attention to detail and ability to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers
- Experience working with textiles, furniture design or Interior Design (this would be advantageous)
- A team player who is flexible, and adaptable to assist the greater team when required
- Results-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaigns
- Confident communication skills, both written and verbal, with excellent professional presentation
- Intermediate ability in computer skills, including the Microsoft Office suite and SAP.
CORPORATE CULTURE
- Uncapped team-based commission
- Competitive employee benefits
- Generous employee, family, and friends ‘product discounts
- Opportunities for growth and career development
- Supportive and friendly team environment with a true family feel
- A company with a growing global footprint
- EAP to support your ongoing health and wellbeing
Contact Michelle Doucette at 604.734.5584 x3 or submit your resume in confidence below.
Requirements:
Job tags
Salary
