Location
North York, ON | Canada
Job description
his is a contract position for an ITSM Specialist for our public sector client.
Work location: Downtown Toronto
Duration: Twelve Months
7.25 hours/day
This is a remote role that requires the candidate to be onsite 5 days a week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional circumstances.)
Advantages
Good Compensation working on projects that will make a difference to the people of Ontario.
Responsibilities
This position will support and manage the service management role related to hosting client applications in the shared hosting environment of the Shared Utility Service (SUS). They will perform roles such as managing operations support and queue manager, service request fulfillment and configuration management.
The ITIL Specialist Analyst has expertise in Middleware services and technology such as application hosting services, WebSphere, infrastructure configuration, network services and cloud services. This position will provide support for the larger SUS team in hosting and supporting 200+ Java applications.
Operational tasks include processes incident intake and triage, service request fulfillment, change request assessment and implementation, and general reporting and data analysis.
Qualifications
Experience with ITIL Incident Management process
Experience with ITIL Change Management process
Demonstrated experience with operations and service management on large IT platforms
Experience with service management, analytics, and reporting tools
experience in the development of internet/intranet applications of enterprise-wide large, medium or small size, multi platform, n-tier, multi component applications
In-depth knowledge of SDLC and DevOps processes and tools.
3+ years of experience in enterprise application development focused around the use of features such as APIs (REST and SOAP), microservices, SOA, ESB, Single Sign On, Identity Access Management, Omni-channel design, J2EE and J2EE security
Summary
If interested and qualified for this role, please apply today for immediate consideration!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to
[email protected] to ensure their ability to fully participate in the interview process. show more
Job tags
Salary
