Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
Supports the store in the execution of company initiatives
Supports and participates in team training to execute business results
Creative in thinking of new way to engage clients and reach out to a wider client base
Is the ideal representative of the customer experience expectations in store
Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
Engages in store client initiatives and community outreach
Champion of RL core values
Embraces RL "More ways to shop" and new technology
Supports a collaborative environment with the customer at its core
Engages in networking and sourcing talent
Provides on going feedback to Management on successes and opportunities
Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
Maintains exceptional productivity standards through store execution
Upholds all company policies and procedures
Provides necessary feedback to Management on category opportunities or needs.
Ensures sales floor and all store standards are met at all time.