Infotree Global Solutions
Location
Montréal, QC | Canada
Job description
Job Title: Analyst Security Operations
Location: Montreal, QC
Duration: 06 Months Contract (possibility of extension and permanency)
Bilingualism (French/English): Bilingual - Both written and spoken
Job Description:
A career as an Analyst in the great team of OVM (Securities Operations) at Bank means acting as an expert in handling our clients' requests. It is through your mastery of our processes and tools, your curiosity, your diligence, and your efficiency in processing these administrative activities that you have a positive impact on the client, the Bank, and your team!
Our large team is composed of teams in charge of the following activities in collaboration with our Wealth Management partners/business lines:
• Account openings and document management
• Account and asset transfers
• Account and securities administration
• Operational support to our partners
Your job:
• Ensure diligent handling of various requests from our clients and partners
• Achieve productivity and quality objectives and master end-to-end processes
• Carry out the activities assigned to you and proactively support your colleagues
• Ensure alignment with organizational and team priorities, both in terms of work organization and our behavioural values
• Identify ways to improve performance and the experience of our clients and employees
• Contribute to making the team's environment even more positive
Your team:
• Within the sector, you will be part of a team of 20 to 40 colleagues, and the manager will depend on the assigned team. Our team stands out for a culture that commits to a balance between performance, daily enjoyment, and development opportunities.
We favor a variety of continuous learning forms to enrich your development, including learning by doing, training content made available to you, and collaboration with colleagues of diverse expertise and profiles.
Our dynamic work environments and modern collaboration tools promote a pleasant employee experience. We give great importance to employee ideas. Whether through our surveys or through our programs, continuous dialogue and feedback are encouraged.
Prerequisites:
• 3-year college diploma (DEC) and up to 3 years of experience OR a Bachelor's degree (or equivalent)
• Experience in customer service and/or administrative activities (ideally in a financial environment)
• Ease of use with Microsoft software (Windows, Office 365 Suite - including Excel, ...)
• Knowledge of Bank systems, such as OSS-T80, FileNet, GDI, Accurate (an asset)
• Sense of initiative, diligence
• Strong ease (spoken and particularly written) in French and English. (A large proportion of our clients and collaborators are outside Quebec)
Job tags
Salary
