Workers Compensation Specialist
Location
Scarborough, ON | Canada
Job description
Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.
PURPOSE OF THE POSITION:
The Workers Compensation (WC) Specialist has the responsibility for the effective, efficient, case management of Workers' Compensations claims on an assigned geographic area for Canadian Pacific (primary assignment Ontario).
The Specialist will have the ability to achieve high level outcomes through timely and systematic case management of on duty injury/incident claims and manage work place accommodations that are safe, timely, and cost effective.
POSITION ACCOUNTABILITIES:
- Manage all WCB Claims in assigned geographic area to ensure application of WCB policy with the goal of mitigating lost time including duration of lost time, claim entitlement as well as cost mitigation and recovery, including cost relief where applicable
- I nitiate timely interventions to maximize cost avoidance and cost recovery in day to day case management and Return To Work (RTW) planning
- Oversee and review WC Financials (Premiums, cost statements, experience rating statements) to confirm accuracy of charges to the Company and maintain effective statistical record keeping
- Act as primary contact with Workers' Compensation Boards (WCB) in assigned geographic area
- Educate/coach Supervisors/Managers in Operations regarding their roles and related responsibilities to meet legislative guidelines of Workers’ Compensation for offers of modified work, duty to accommodate
- Initiate and assist with return to work based on medical restrictions and required clearances
- Conduct detailed review of monthly accident cost statements for accuracy. Oversee and ensure data input
- Develop and maintain WCB metrics within geographic area to monitor trends, identify costs and cost savings and return on investment for CP’s RTW Program
- Chronological Documentation of case management details within the CPKC SAP system
- Manage WCB deposit and assessment accounts to ensure the Company has appropriate workers’ compensation coverage
- Manage audits of WCB payments to injured employees
- Manage the preparation and presentation of WCB claim appeals to the Appellant Boards including the submission of written appeals and participation at oral hearings
- Liaise and work collaboratively with internal Teams as well as external Stakeholders such as WCB to ensure a safe and timely return to work for injured employees
POSITION REQUIREMENTS:
- Degree, diploma or certificate in case management; or in related field or specialized courses relevant to WCB claims matters
- Strong working knowledge of Workers’ Compensation boards policy, procedure and legislation; Federal health and safety legislation and insurance benefit plans
- 5 to 7 years of experience in workers compensation claims and program management
- Experience creating and managing RTW plans that focus on recovery in the workplace
- Previous direct experience with a Provincial WCB and/or experience in managing Workers’ Compensation appeals
- Bilingualism (French/Spanish ) is a definite asset
- Strong interpersonal skills at "relationship building level" for working and co-operation with internal stakeholders, WCB’s and unions and for employee service
- Experience in negotiating, listening, conflict resolution and mediation skills
- Analytic skills to determine trends
Financial analysis for reconciliation of accounts and costing - Strong software skills – Word, Excel, Outlook, and SAP
- This is not a hybrid or remote position
WHAT CPKC HAS TO OFFER :
- Flexible and competitive benefits package
- Competitive company pension plan
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Part-time Studies Program
ADDITIONAL INFORMATION:
As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.
Background Investigation:
The successful candidate will need to successfully complete the following clearances:
- Criminal history check
- Reference check
Management Conductor Program:
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”.
- Req ID: 102283
- Department: Human Resources
- Job Type: Full-Time
- Position Type: Non-Union
- Location: Scarborough , Ontario
- Country: Canada
- % of Travel: 0-10%
- # of Positions: 1
- Job Grade: 4
- Job Available to: Internal & External
#LI-ONSITE
Job tags
Salary