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Location

Markham, ON | Canada

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Job description

Your Role and Responsibilities

As a Delivery Consultant, you will learn and experience how we apply technical expertise to
ensure world-class delivery using consultative skills such as problem-solving issue- /
hypothesis-based methodologies, communication, and service orientation skills. As a member of
IBM Technology Expert Labs, you will be client-focused, courageous, pragmatic, and technical to
optimize and trailblaze new solutions that address real business challenges.
To help achieve this win-win outcome, a 'day-in-the-life' of this role may include, but not be
limited to…
• Developing Solutions to Reach True Business Value: Understanding clients' main challenges
and developing solutions that help them reach true business value by working through the
phases of design, development integration, implementation, migration and product support
with a sense of urgency.
• Agile Planning and Execution: Creating and executing agile plans where you are responsible
for installing and provisioning assets, testing, migrating to production, and day-two
operations.
• Self-Motivated Problem Solving: Demonstrating a natural bias towards self-motivation,
curiosity, and initiative in addition to navigating data and people to find answers and present
solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you
work across the client, partner, and IBM team.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

• Basic level of knowledge in Security Intelligence/ Security Information and Event
Management (SIEM)
• Basic knowledge of SIEM products
• Familiar of SOC governance and SOC processes
• Knowledge of SOC Ticketing Workflows
• Demonstrating some knowledge about compliance issues and industry standards
frameworks (eg, ISO 27001/2)
• Working understanding of technology used to monitor logs
• An entry level knowledge of processes involved in prioritization, escalation, and
management of security incidents.

 

Preferred Technical and Professional Experience

Preferred Technical and Professional Experience
An understanding of security technologies such as; firewalls, intrusion detection, content
filtering, anti-virus, mobile security, data loss prevention, bot-net detection, and other such
technologies in the security industry.
• Consulting on security incident handling and management programs
• Experience in management of a security operation center
• Experience implementing SIEM technology and advise on best practices.
• Basic knowledge of existing cloud platforms
The junior consultant, working under general supervision will develop competency to
become internal advisor to other IBM consultants and client teams. The consultant will
support implementation the IBM Security software at customers with as biggest focus to
make the customers successful with IBM Software.
As a junior consultant you will support identifying gaps in the current environment and
recommend best practices or solutions to reduce client risk and increase their ability to deal
with emerging threats and risks to the organization.

Other Relevant Job Details

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you'll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you
apply passion to work that will positively impact the world around us.

Wonder if IBM is the one for you?

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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