Manager, Regional Operations
The Government of Nova Scotia
Location
Nova Scotia | Canada
Job description
Competition # : 41881
Department: Labour, Skills and Immigration
Location: Multiple Locations
Type of Employment: Permanent
Union Status: Exclusion - Non Union - NSPG
Closing Date: 14-Mar-24 ( Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Department of Labour, Skills and Immigration works to provide fairness, safety and prosperity for all Nova Scotians by helping them live, learn and work to their highest potential. We have a staff of more than 500 employees working from offices throughout Nova Scotia. Together we are responsible for workplace safety, fire safety, pensions, apprenticeship, adult education, and many other facets of everyday life.
The Nova Scotia Apprenticeship Agency (NSAA) is responsible for stewarding and operating a relevant, accessible and responsive industry-led trades training and certification system and improving access to and participation in the system for Indigenous Peoples, African Nova Scotians and or other racially visible persons, Person with Disabilities, Newcomers, Women and members of other equity deserving groups.
About Our Opportunity
The Manager of Programs has a large portfolio at the Nova Scotia Apprenticeship Agency that requires advanced strategic leadership in the administration of the Apprenticeship and Trades Qualifications Act, General Regulations and Trade Regulations along with the development, enhancement and delivery of Agency policies and procedures.
The Manager is responsible for advising clients and employers on their responsibilities and maintaining relationships with associations, unions, equity-deserving groups, training providers and other stakeholders. The Manager has responsibility for a team of professionals to advance the skilled trades in Nova Scotia.
Primary Accountabilities
Key Responsibilities include:
- Develops and/or delivers a plan for a portfolio of program/services for the NSAA by managing a team of professionals. Mentors, coaches, and monitors team to facilitate Agency objectives and ensures that the interests and objectives of the Department are observed in the management of the portfolio to support the overall Government strategy to advance the skilled trades in Nova Scotia.
- Directs the administration and operation of the apprenticeship and trades certification system by mitigating risks to the Minister by providing interpretation of policies, legislation, new initiatives and program revisions to the managers, employees, clients, internal and external stakeholders.
- Provides leadership within the apprenticeship and trades qualifications system by utilizing a broad knowledge of policies, programs and legislation to establish collaborative relationships within Government, training providers, clients, employers, equity-deserving organizations and ensuring mechanisms are in place to monitor and report operational issues on policies, planning and solutions for identified issues.
- Plans and implements quality framework which consists of ensuring service standards are met and measured as benchmarks along with implementation of measures as part of continuous quality improvement.
- Identifies shortcomings, suggests improvements and implements approved revisions to current processes, systems and procedures for the program management function. Leads and provides feedback on complex issues at the senior level and works in collaboration with partners for a resolution. Represents Department on committees with stakeholders to establish protocols in relation to program and related legislation. Responds and provides direction to Ministerial requests.
- Ensures the effective management of human and financial resources by setting and evaluating staff performance targets, promoting diversity and a healthy workplace, demonstrating leadership competencies, respecting corporate human resources practices, promoting teamwork and individual development, maintaining internal communications, monitoring expenditures while adhering to procurement guidelines. Manages budget for the work unit.
Qualifications and Experience
To be considered for this leadership opportunity, you hold a university degree with leadership experience in operations in a regulatory environment (an equivalent combination of training and experience may be considered).
You are a strong and effective communicator, a superior relationship builder, and you possess experience in leading teams in complex environments. You are committed to open communication, collaboration and consultation with staff, partners and stakeholders and are recognized for your creative problem-solving ability, and in-depth experience leading complex operations.
You must also demonstrate:
- Some work experience at a managerial level.
- Several years experience in administrating legislative programs
- Strong working knowledge of and relationships with Mi’kmaq/Indigenous Peoples, African Nova Scotian, and newcomer communities in Nova Scotia.
- Excellent interpersonal skills, relationship building skills, an ability to handle and organize large workloads, and a proven ability to communicate effectively both orally and in writing.
- An aptitude to deal with complex issues, strong analytical skills and tact and diplomacy.
The Government of Nova Scotia has adopted the LEADS Leadership Framework. During the interview, candidates will be expected to express how they have demonstrated the key behaviours and capabilities required to effectively lead in a caring and inclusive environment. LEADS Domains includes Leads Self, Engage Others, Achieve Results, Develop Coalitions and Systems Transformation.
Please follow LEADS (novascotia.ca) for more information.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
The Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.
Working Conditions
- Normal work week is 35 hours/week, 7 hours/day
- May be required to work overtime on occasion
- Requires travel within the province
Additional Information
This position will be a flex position and work from anywhere in the province.
What We Offer
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
- Department specific flexible working schedules
Pay Grade: EC 12
Salary Range: $3,561.95 - $4,452.43 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Current government employees may access this posting through the link below:
PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].
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