Case Worker - Eastman Region

Location

Manitoba | Canada

Job description

There are two positions, one permanent and one a one-year term.

This position is for the Eastman region of Manitoba. You are required to live in this region as you will be required to do in-person visits along with working administratively from home. 

About Us

St.Amant is a non-profit organization, offering programs & services throughout Manitoba which support over 1600 children and adults with developmental disabilities and autism spectrum disorder (ASD), and their families. We are committed to delivering person and family-centered supports through individualized programs and services. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

St.Amant's core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce which is paramount to supporting the community we serve. Reporting to the Manager, Case Management and consistent with the Mission, Values and policies of St.Amant, the Case Worker is a critical role in ensuring the success of St.Amant business and operations. Exemplifying the mission, vision and values of St.Amant, the Case Worker works collaboratively with partnered programs while offering employees respectful customer service. 

Position Summary:

St.Amant is excited to offer a new Case Management Service to families with children diagnosed with autism throughout Manitoba and will be hiring Case Workers to work in this new program through several phases of expansion. 

The Case Worker is primarily a remote position with most meetings and services offered virtually, and some services provided in-person in the client's home and/or in the community on an as needed basis. The Case Worker provides case management services for children with Autism Spectrum Disorder. The Case Worker is expected to work as a member of a service delivery team and use sound independent judgement. The Case Worker uses the professional application of social work theory and methods to deliver discipline-based services and intervention strategies to individuals, families, agencies and care providers through the following steps of the case management process: 

• Referral and intake
• Crisis and/or protection services
• Assessment (including risk assessment)
• Case planning, counselling and support services provision, including financial management
• Service monitoring and evaluation
• Service termination

The Case Worker will require in-depth knowledge of program policies, directives and applicable legislation. The Case Worker will take an active role in promoting service and developing creative strategies to work with families and systems. The Case Worker promotes a positive, nurturing environment for the family and works toward strengthening support networks, enhancing knowledge, competencies, skills, and family stability using a family-centered approach within an ecological model of practice.

• The Case Worker provides services in accordance with the Mission and Values of St.Amant, policies and procedures of Clinical Services, external legislation and regulatory bodies and all relevant professional standards of practice.
• The Case Worker is familiar with and promotes a mindful, family-centered, customer service focus in the provision of services to clients, staff and in other professional relationships.
• The Case Worker promotes processes that contribute to self-determination and the development of skills and competencies of individuals and care providers. This pertains to all areas of intervention including assessments, treatment, and implementation of service.
• The Case Worker is responsible for evaluating effectiveness and efficiency of interventions to ensure outcomes that are positive and beneficial to clients
• The Case Worker is familiar with social policy, issues, trends, best practices in the field, needs, gaps or opportunities which may improve the lives of persons with Autism Spectrum Disorder, or which promote social justice, equity or accessibility.
• The Case Worker is familiar with and adheres to all policies related to the program, risk management and those of workplace activity, promotes and follows all safety, health and respectful workplace practices. St.Amant values and promotes volunteerism and student mentorship in the workplace. Volunteers and students bring optimism and enthusiasm, create positive energy, share diverse perspectives and are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, train, mentor, collaborate and invest in volunteer and student initiatives
  

Qualifications:

Educational and Professional:

• Must possess a Bachelor of Social Work (BSW) Degree from an accredited university
• Must be eligible for and maintain registration with the Manitoba College of Social Workers including meeting all prescribed continuing education requirements of the profession 
• Minimum of two years' social work experience in the area of developmental disabilities and/or autism spectrum disorder is preferred
• French language skills are an asset

Clinical:

• Demonstrated knowledge and experience using a family-centered model of service provision
• Knowledge of the history of services to people with disabilities, current trends, philosophies and practices concerning their care, education and lifestyles
• Knowledge and experience working with children and families and experience working in the area of developmental disabilities/Autism Spectrum Disorder
• Knowledge and ability to function within the legislation and regulations pertinent to practice, including CFS Act, Vulnerable Persons Legislation, and Personal Health Information Act
• Expertise in conducting social/family assessments using anecological framework and family-centered approach
• Knowledge of psychosocial and environmental factors involved in chronic disability which may impact family functioning or adjustment, and the ability to define appropriate intervention strategies
• Ability to form appropriate professional/trust relationship with clients
• Demonstrated counseling skills including supportive, adjustment, and crisis counseling
• Ability to assess and identify risk level of situations and respond appropriately
• Working knowledge of service systems and ability to creatively access or develop informal and formal supports or resources
• Ability to document plans and interventions accurately and in a timely manner, using standardized program protocol and formats
• Ability to communicate openly and appropriately using positive interpersonal communication skills
• Ability to organize, chair and conduct meetings
• Ability to understand, support and practice interdisciplinary teamwork in order to provide services in the clinical, educational or living milieu of the person with Autism Spectrum Disorder
  
• Ability to work within direct, mediated and consultative models of practice
• Understand own clinical limitations and seek support and consultation for clinical activities so as to do “no harm”

Personal :

• Ability to work with minimal supervision as well as a collaborative team player in a team environment
• Ability to organize and prioritize work in a fast-paced environment
• Ability to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovation
• Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness
• Ability and willingness to give and receive honest, balanced feedback
• Demonstrates competence and character that inspires trust
• Acts with integrity and respect in all interactions
• Values and commitment to continuous self-growth and professional learning
• Possess excellent written and verbal communication skills and the ability to provide education and training in public forums
• Knowledgeable of the concepts of Quality Improvement (QI) and ability to implement services consistent with these concepts in a complex environment
• Positive, energetic, self-directed, independent decision-maker and client-focused
• Possess the physical ability to perform the duties of the position
• Must possess a valid Manitoba driver's license and have access to a vehicle
• Ability to work remotely but also attend in-person meetings in the region assigned
• Ability to travel and work flexible hours as necessary, as well as, ability to provide after-hours services or to work occasional evenings and weekends as needed

Duties and Responsibilities   also include but are not limited to:

Program/Service Support Consistent with the Mission, Philosophy and Policies of St.Amant, the Case Worker is directed toward family empowerment, is cognizant of the individual needs of each family member, and recognizes that they are part of a much broader community and social system. Quality services are evident when professional communication, timeliness, accuracy, ethical awareness / sensitivity, confidentiality are consistently demonstrated as required by legislation and program/service standards.

Duties include: 

• Receives and reviews new referrals
• Maintains familiarity with referral sources in the general community
• Provides social assessments using an ecological framework and family-centered model in order to facilitate and develop plans which specify goals and outcomes
• Performs initial risk assessment as required
• Empowers families to develop formal and informal supports to facilitate the most effective and efficient utilization of resources and to enhance coping skills
• Ensures clinical outcomes, internal and external services and supports are monitored, documented and shared appropriately and effectively 
• Investigates all incidents of abuse/neglect consistent with applicable Acts, Regulations and prescribed standards
• Recognizes and prioritizes high-risk indicators or potentially abusive situations; reports and documents all high risk or potentially high risk situations according to policy and legislation, proceeds with intervention or follows up to prevent further occurrences
• Coordinates/facilitates the resolution process related to family concerns or dissatisfaction and provides mediation and conciliation services
• Participates as needed in team meetings or service review meetings; ensures service plan and timelines are specified for clinical intervention
• Responsible for initiating Age of Majority planning as the individual approaches adulthood
• Ensures that a transition plan is identified, that timelines are specified, and that the family is transitioned appropriately on termination of services
• Exercises statutory responsibilities in the event of removal of an individual
• Arranges emergency placement as warranted
• Consults and collaborates with various service streams (police, school, legal guardian/decision-makers, mental health, hospitals, identified resources, etc) to arrange critical services 
• Provides crisis services throughout case life as warranted
• Strategizes services for complex/high-needs individuals and families
• Identifies individual/family/agency/care provider strengths and needs
• Interprets and analyzes case information and recommends appropriate resources
• Assists in the creation of a case plan identifying/recommending service requirements
• Evaluates if services and supports are meeting desired outcomes of case planning goals
• Ensures ongoing required supports are in place from other systems as required
• Provides education or information, verbal and/or written, with respect to services and resources
• Facilitates and attends groups or meetings in response to identified need with both internal and external supports
• Consults effectively with other supports and services to ensure coordination of planning
• Responds to emergency/crisis situations in a timely manner
• Completes required administrative functions when closing files
• Maintains internal/external partnerships and works collaboratively and strategically on multidisciplinary teams 

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.

We offer a competitive salary and a comprehensive benefits package that includes: Health & Dental Plans, Life Insurance Plans, Long Term Disability, Employer Paid-Employee Assistance Plan, and Employer-Matched Pension Plan. 

St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.

As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.

Job tags

Salary