Location
Lethbridge, AB | Canada
Job description
At Rogers, we are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.
Because we believe connections unite us and moments define us. Come build a rewarding career at Rogers and be a driving force behind our success story!
Imagine working for an exciting entrepreneurial company where employees are committed to meeting big challenges and making a real difference. That's Rogers. A leading communications and media company where people come to do great work. Right now, we are looking for talented individuals to join our Network Technician team where you will have a chance to innovate, grow and to do what really matters.
Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal – serve our customers better. As part of the recruitment process, successful candidates will be required to complete criminal, credit, and driver's license background checks.
What you will do:
- Maintenance of Wireless Communications Network (Transport, Cellular, Power, Civil)
- Respond appropriately to network problems, performing effective/efficient problem analysis,
- Rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral
- Cooperate with other departments, resources, and technicians as required to ensure
- Maintenance service levels are met.
- Plan and implement preventive maintenance routines to ensure network standards of performance.
- Perform upgrades on network equipment as required.
- Perform acceptance tests on new sites and network equipment to ensure results meet design specifications.
- Participate in activities associated with network optimization and build activities.
- Manage a diverse workload as well as manage contractor activity.
- Ensure all systems relating to a standalone Cell site are maintained either directly or via contracted service companies (Roads, Shelters, HVAC, Fencing, Power, etc.)
- Maintain current documentation of site status, complete trouble tickets, work orders, incident reports and other required reports.
- Maintain inventory of required parts and perform regular audits to ensure availability of parts.
- Administrative reporting of Mileage, Timesheet, Expenses, Equipment and Deficiency ticket updates etc.
- Test Wireless Air Interface performance (hand-offs, RSSI, transmit level on mobiles, dropped calls, data speeds, etc.) and investigate any changes.
- Shift work, overtime, and 24 hour on-call support is required on a regular and often standalone basis.
What you bring:
- 1-3 years of telecommunications experience.
- Diploma or Certificate in Telecommunications or Electronics from a technical institute.
- Ability to work with minimal supervision.
- Proven ability to work in a fast-paced environment with shifting priorities.
- Demonstrated investigative, problem solving, analysis and troubleshooting skills.
- Knowledge of RF, digital transport, fibre optics, and IP Networking (TCP/IP) required.
- Knowledge of Cellular technologies (GSM, UMTS, LTE)
- Microwave and Transmission experience a must (e.g. IP, DS1, DS3,)
- Strong interpersonal and communication (verbal and written) skills.
- Standby, overtime and shift work is required.
- Ability to travel and work at various sites as required.
- Must possess a valid British Columbia driver's license and have a clean driving record.
What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Competitive salary & annual bonus.
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering.
- Company matching contributions to charities you support.
- Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program).
- Rogers First: priority in applying to internal roles of interest.
- Wellness Programs:
- Homewood employee & family assistance program.
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions.
- Low or no-cost fitness membership with access to virtual classes.
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection.
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
If you are selected to move forward in the recruitment process, here is what you can expect:
- 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!
Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1015 -3rd Avenue South (091), Lethbridge, AB
Travel Requirements: Up to 75%
Posting Category/Function: Technology & Engineering
Requisition ID: 302708
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the
Recruitment Process FAQ .
Successful candidates will be required to complete a background check as part of the hiring process.
Posting Notes: Technology || Canada (CA) || AB || Lethbridge || [[mfield2]] ||
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