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Location

Ontario | Canada

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Job description

Salary: $70,203.77 - $87,712.53/Year Extended Health & Dental Benefit Plan Defined Benefit Pension Plan-OMERS Hours of Work: 35 hrs/week Closing Date: March 18, 2024 Hybrid Work Arrangement Opening Statement We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen·dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. Kingstonians enjoy a high quality of life with access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities. We take our core values of Trust, Respect, Integrity and Pride seriously and apply these standards to everything we do. We foster a working environment that reflects our community’s diversity and respects people’s dignity, ideas and beliefs. The City of Kingston views diversity as its strength and encourages people from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, Persons with Disabilities and persons who identify as members 2SLGBTQIA+ communities, to apply. Position Summary **Note this is a temporary position covering full-time hours for up to 3 years ** The Digital Content Analyst assists the City in delivering accessible, high quality, and relevant web content to the audiences of the City’s various digital platforms. They ensure the City’s digital content and user interface design elements work together to deliver positive user experiences. The primary responsibilities for the Digital Content Analyst are the technical preparation and conversion of content, accessibility reviews and remediation, and publishing content (including some content writing) on behalf of staff across the organization. Additionally, using a variety of tools, this role is pivotal in finding opportunities to enhance the user experience by evaluating user-centered designs and processes, and by improving content through data analysis and UI/UX best practices. The Digital Content Analyst actively works with all internal departments on developing and managing digital content and implementing needed UI/UX improvements. They will also engage with the public to conduct user testing as needed.

KEY DUTIES AND RESPONSIBILITIES:

Liaise with staff across the organization to develop and refine digital content that reflects our user-centered digital experience goals, and then publish, maintain, and decommission content on various digital platforms as needed (web, mobile, public engagement, social, etc.) Drive improved digital experiences by:

• Using UI/UX principles to contribute to refining digital contact, information architecture, navigation, and site design
• Gathering and analyzing data and statistics on our content and our digital platforms, and about how users are accessing them
• Continuously look for ways to improve digital content quality and content management efficiencies by researching, developing, and following industry best practices

Ensure digital content meets usability and accessibility requirements and best practices through coaching and training content contributors and reviewing, and where necessary, remediating digital content for publication online Other duties as assigned

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Job tags

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Salary

$70.2k - $87.71k per year