Director, Talent Acquisition

Location

Calgary, AB | Canada

Job description

Come Build a Better Financial Future for all Canadians 

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

As the Director of Talent Acquisition, you will own the recruitment function at a fast growing fin-tech. As our rapid growth continues, we recognize the job market is tough and highly competitive, and so, we need to innovate and support our growth by finding new ways of acquiring talent. We need your senior-level Talent Acquisition experience and intelligence to help us strategize our hiring plans, while we provide a world-class candidate experience start-to-finish. In this critical role, you’ll play a lead role in achieving our ambitious hiring targets and talent growth plans. 

What you’ll be doing:

• Build and lead a high-impact team of talent acquisition professionals
• Bring our employer brand to life and develop teams, strategies, and processes to ensure attraction of best-in-class talent
• Ignite Neos’ talent funnel through reimagined recruitment strategies to ensure current and future needs are met
• Develop and drive efficiency of recruiting processes and tactics including: interview process, interviewer training, candidate materials, candidate assessments & profile/skill alignments, referrals, internship programs, and campus outreach
• Develop programs that are creative and competitive within the tech industry, attractive to “today’s candidate market”, and that support Neo’s growth goals
• Develop end to end recruitment processes which includes seasonal hiring, contractors, and ramping up in various locations to meet the business needs
• Oversee the planning and execution of networking events like Tech Thursdays and manage a yearly events calendar 
• Oversee the execution of talent marketing strategies including Neo’s podcast, LinkedIn social channels and develop other talent attraction strategies that amplify Neo’s employer value proposition
• Liaise with external partners and search firms on difficult to fill roles
• Work with People team and Senior Leadership to identify gaps and improvement to our hiring process, funnel and business growth
• Collaborate and work closely with key stakeholders across the business
• Champion Neo’s culture! As the window into the company, our TA team provides insight to our culture for every candidate going through our process

Who we’re looking for: 

• A leader with a track record of success in creating high performing teams within a growing organization
• Experience with end-to-end, high volume recruitment
• Expertise in stakeholder management, with excellent communication ability
• Operational minded and experience with building, maintaining and improving talent processes
• Ability to manage the development and planning of programs, campaigns, events and conferences with an innovative and creative approach
• Ability to coach and mentor managers, team leads and individual contributors
• Ability to capacity plan and stay ahead of hiring needs in a quickly scaling environment
• Strong project management skills, with the ability to manage competing priorities and execute under pressure
• Strong pipeline management skills and an understanding of systems management including Neo’s ATS, LinkedIn Recruiter, team KPI’s and funnel conversion metrics
• Experience collaborating with key stakeholders and working directly with senior leadership
• University degree or diploma in business, human resources, etc. is preferred

What will help you succeed:

• You are highly analytical, operationally oriented and metrics driven and utilize these skills to push the limits by refusing to settle for the status quo 
• A proactive, energetic self-starter and problem-solver 
• A performance manager who can effectively lead and provide clear direction to your team in an ambiguous environment
• A love for data, and the insights it can bring to drive decisions
• A passion for/obsession with startups and technology
• A passion for/ obsession with talent acquisition and recruitment
• Team player who loves being part of an agile ecosystem
• Adaptive, resilient to change and eager to take on a challenging project with an ownership mentality

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities. 

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo .

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check

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