Employee Services Administrator

Location

St Catharines, ON | Canada

Job description

Employer: Family and Children’s Services Niagara

Reporting to: The Director of Human Resources 

Location: St . Catharines, Ontario 

Salary: Competitive salary, benefits package and pension plan

Reporting to the Director of Human Resources, the Employee Services Administrator will provide generalist functions which include professional human resource administration in areas such as employee relations, recruitment and staffing, disability management, health and safety, and organizational planning and development.

Family and Children’s Services Niagara welcomes candidates from racialized groups, First Nation Inuit or Métis persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for candidates with disabilities throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

Key Duties ::

Human Resources Services:

In consultation with the Director of Human Resources: 

• Provides advice and counsel to all organizational levels on matters related to the Collective Agreement interpretation and labour relations practices
• Participates in the development and implementation of the agency’s policy and procedure manual
• Participates in the Joint Health and Safety Committee as well as the completion of associated assigned tasks
• Evaluates and manages the agency’s Human Resource Information System (Avanti), liaising with Avanti, finance and technical departments as required 
• Relates closely with the Finance/Payroll department to ensure resolution of human resource issues before payroll processing
• Prepares internal Human Resources reports such as staff turnover, performance management, contracts, staffing allocation, etc.
• Updates the organizational chart as required

Recruitment and Staffing:

• Assists with the recruitment and selection process and ensures consistent application of procedures 
• Assists with candidate pre-screening, scheduling, interviewing and making the verbal and written offer of employment
• Assists with the facilitation of employees onboarding and the new hire orientation process

Administration:

• Provides clerical and administrative support to the department including processing of mail, filing and file systems, word processing, spreadsheet development, data entry and minute taking and distribution 
• Photocopies, collates, packages, expedites and processes documents and files
• Provides administrative support to the Director of HR and the Chief Operating Officer
• Prepares, compiles and maintains department forms, policy and procedure manuals, information packages, etc. 
• Prepares and processes all department paperwork accurately and in a timely fashion
• Orders supplies for department and ensures supplies are maintained at an adequate level
• Coordinates a variety of meetings, appointments, case conferences and training including inviting participants, scheduling times and dates and all logistics including booking board and conference rooms, making travel arrangements as required, arranging room set-up, audio-visual equipment and meals and refreshments
• Prepares for meetings by composing and distributing agendas and materials 
• Coordinates travel and transportation arrangements for participants as required
• Takes, types and distributes minutes when required 

Leadership:

• Provides leadership to employees, work groups, programs and/or committees 
• Exemplifies and inspires behaviours, actions and attitudes that are consistent with FACS vision, mission and values 
• As a member of the Management Team, participates in the development and successful implementation of the Strategic Plan
• Works in a manner consistent with the requirements/regulations of the Occupational Health and Safety Act, and FACS policy and procedures 

Other Related Activities:

• Ensures own expenditures adhere to policies 
• Meets or exceeds all accountabilities and achieves continuous quality improvement and excellence in all activities and outcomes
• Participates in mandatory learning/education to maintain and update skills and knowledge as required
• Leads, facilitates and/or participates in special projects and performs other duties as required
• Ensures the highest level of confidentiality while performing all duties

Qualifications:

• University Degree or Diploma in Human Resources or other similar field of study
• Membership in Human Resources Professional Association of Ontario; preferably a Certified Human Resources Professional or working towards, preferred
• Minimum 1-year experience in a HR generalist role, including exposure to labour relations, compensation, benefits and human resource administration
• Knowledge of legislation governing human resources and labour relations such as the Employment Standards Act, Labour Relations Act, Pay Equity Act, Human Rights Code, etc.
• Knowledge of the interpretation and application of a collective agreement 
• Knowledge of Human Resource Information Systems (HRIS)
• Valid G Driver’s License and access to a reliable motor vehicle with appropriate liability insurance required

Knowledge and Skills Required:

• Excellent ability to use MS Office applications (e.g. Word, Excel, etc.) 
• Excellent ability to think analytically with attention to detail in the presence of frequent interruptions
• Strong planning, time-management, multi-tasking and organizational skills
• Strong written, oral communication and interpersonal skills 
• Work is primarily performed at a desk in a normal office environment
• Long periods of sitting and computer/phone use
• Absorbs and interprets information from multiple participants in meetings on a regular basis
• Frequent periods of data analysis and proofing of records required
• Frequent interruptions 
• Occasional travel to CAS/FACS sites or within the region 
• Occasional travel outside the region may be required 
• Occasional requirement to work evening and/or weekend hours

Please include your salary expectations.

We thank all applicants however only those considered for an interview will be contacted.

Preference will be given to candidates who are bilingual in French and English.

A lot has changed in our community and our world since the founding of Family and Children’s Services Niagara in 1898, but our organization’s commitment to safe kids and strong families holds true. Through an extensive portfolio of programming, including child protection, fostering and adoption, counselling, and childcare, FACS Niagara protects our community’s children, strengthens its families, and helps youth and adults achieve their full potential. In the Ministry of Community, Children and Social Services 2021 Annual Review, FACS Niagara was recognized for: 100% compliance related to children and youth placed in extended society care for 24 consecutive months 100% compliance related to all Indigenous service requirements

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