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Location

North York, ON | Canada

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Job description

This is a contract position for a Support Analyst - Intermediate for our public sector client.
Work location: Downtown Toronto
Duration: Twelve Months
7.25 hours/day
This is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional circumstances.)

Advantages
Good compensation working on projects that will make a difference to the people of Ontario.

Responsibilities
· Support help desk with inquires, trouble shooting, logging tickets and follow up where appropriate
· Collaborates with product managers, product owners, and technical team to develop test strategies and test plans
· Strong understanding of manual testing practices to support developing manual test scripts, test cases and/or test scenarios
· Assist with planning and creating test data as it relates to each test phase
· Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing and accessibility testing

· Plans and organizes testing efforts in both front-end and back-end application components/environments
· Communicate test results regularly through reports that summarize test completion and defects found
· Help with the implementation of the project technical testing strategy and methodology. This includes testing of integration points and interfaces and non-functional requirements (e.g. fail-over, component response times, data integrity, security)
· Evaluate test results against acceptance criteria to determine successful completion of the sprint increment
· Defines and measures acceptance criteria for test cases
· Record all defects/issues in the Cluster’s defect reporting tool (Jira), including detailed descriptions, screenshots, and steps to re-produce
· Participate in elicitation and business requirement workshop sessions, sprint reviews and/or walkthrough meetings
· Work with cross-functional teams to ensure quality throughout the agile / iterative solution development lifecycle
· Conducts post-release / post-implementation testing
· Supports clients with user acceptance testing (UAT) activities
· Creates traceability matrix to ensure testing outcomes align with business requirements
· Coordinate and facilitate regular defect review meetings with Business Analysts and Business stakeholders
· Provide testing and defect status updates in daily scrum stand-ups, team meetings as required
· Provide weekly report confirming status of assigned tasks

Knowledge Transfer Requirements
· Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
· All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
· Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

Qualifications
10+ years experience executing testing activities for a number of types of testing such as:
o Integration testing
o Unit testing
o Regression testing
o Functional testing
o Accessibility testing
o Non-functional testing

Summary
If interested and qualified for this role, please apply today for immediate consideration!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process. show more

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Job tags

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Salary