Information Technology Manager
Location
Vancouver, BC | Canada
Job description
At Vivreau North America, and our sister company Mavea, we have a clear vision and mission to deliver high quality water in a sustainable, environmentally responsible, and health-promoting way. With over 15 years in North America and backed by our parent company Brita SE in Germany, we are poised to expand on our business across the continent.
Vivreau embraces this simple idea: local water can be transformed to be even better than the heavily marketed bottled stuff, and at a tiny fraction of the footprint. Vivreau dispensers provide delicious, micro-filtered still, sparkling, and hot water without the need for plastic bottles or cans, making us a key partner to the Fortune 500, premium hospitality providers and healthcare.
Vivreau’s Professional Filters are prevalent in coffee shops and cafes North America-wide, ensuring perfectly balanced ingredient water for coffee, espresso, tea, and combi-steam ovens. Together with our sister company Mavea, which is geared to the consumer market, we have kept billions of plastic bottles out of the landfall.
We are making a difference in the world and are looking for value focused people to join us!
The Role:
As we continue our growth path, we have an integral role at Vivreau/Mavea for an Information Technology (IT) Manager. This critical position provides leadership and direction in all areas of information technology, and ensures we are optimizing the delivery of systems related to our strategic organizational objectives.
Reporting to the Senior Vice President of Finance and Operations, and based in our Vancouver head office, this role is responsible for leading initiatives and projects as well as overseeing the practices of our IT outsourcing partner throughout our Canadian and US operations. The ideal candidate will have an outstanding customer service orientation, vendor management skills, and a broad knowledge of systems and networks, with a focus on leveraging IT solutions to automate and streamline processes ensuring alignment with business objectives and goals.
Your key responsibilities are:
- Partner with stakeholders at our parent company, Brita SE, and within Vivreau/Mavea to create a strategic and comprehensive execution plan that supports company growth goals.
- Oversee the design, implementation, and maintenance of IT infrastructure and systems. Ensure the reliability and security, including cybersecurity, of the company’s technical environment.
- Lead and manage the outsourced IT infrastructure and help desk team, providing guidance and support in their activities associated with our complex IT environment.
- Be a trusted business partner by providing advice and guidance that enhances leadership capability and the overall IT employee experience. Collaborate with cross-functional teams to optimize and customize system features for maximum effectiveness and efficiency. Develop and maintain key relationships at Brita, and all levels of the company to understand and assess the company IT needs.
- Identify opportunities to automate and streamline business processes using IT solutions. Work closely with department heads to understand their needs and implement solutions that enhance overall productivity.
- Oversee the workflow of ongoing and new IT projects to ensure they follow timelines, utilizing project management methodologies. Lead the completion of projects and a future ERP implementation, ensuring seamless integration into our operation processes. Provide visibility through effective and regular communication to the status of projects.
- Stay updated on emerging technologies and assess their potential for integration into our business processes. Additionally, bring your knowledge of ERP’s, AD, Microsoft Office, including PowerAutomate and PowerBI, to assist in both planning and execution of automation and IT issues as they arise.
- Develop, recommend, communicate, and evaluate IT policies, plans and initiatives to ensure they meet operational and employee needs.
- Develop and manage the IT budget, optimizing inventory and resources for maximum efficiency, while delivering on effectiveness of IT overall.
- Foster a collaborative and positive work environment, promoting continuous improvement and skill development.
What You Bring:
- Bachelor's degree in Information Technology or related field.
- Proven experience (5+ years) in IT leadership roles, with a track record of successful strategic planning and execution.
- Microsoft IT Certifications (preferred) and other relevant IT certifications.
- Strong understanding of ERP systems, network, databases, cloud technologies, security, and emerging IT trends.
- Strong vendor management experience, along with experience in desktop support and troubleshooting.
- Project management experience, working knowledge of project management methodologies, ability to work independently and prioritize tasks effectively.
- Desire to understand the business to enable effectiveness through IT, with a significant understanding of business processes and business partnering, with a customer service attitude
- Proven experience in Microsoft Office 365, preferably including PowerAutomate and PowerBI, SQL database, ERP systems, CRM systems, and network protocols.
- Strong relationship building skills to build strength across the entire IT environment, including our parent company, Brita SE.
- Profound knowledge of Active Directory user and group management.
- Experience working with both Canadian/BC and US practices, and regulations.
- Passionate about what you do, results oriented, growth mindset, proactive and creative, with a “find a way to get things done” attitude.
- Collaborative, creative, flexible, and innovative team player with an ability to work effectively. with peers, senior leaders, and key stakeholders.
- Utilize best practices and industry benchmarks to create innovative strategies and programs to increase the employees experience with IT systems.
- Exceptional communication and interpersonal skills, with an ability to maintain composure with an action-oriented attitude.
- Excellent problem-solving, critical-thinking abilities, and analytical skills with good judgment to make timely and sound decisions.
What We Offer:
At Vivreau/Mavea, we are committed to creating a work environment that is not only productive but also enjoyable. Our team is made up of diverse and talented individuals who are passionate about what they do. We strive to create a culture where everyone feels valued, supported, and empowered to reach their full potential.
Here’s what you can expect when you join us:
- Competitive Health Benefits package and paid time off to support your well-being and work-life balance.
- A company-matching retirement savings plan to help secure your future.
- A growth culture with many opportunities for professional and personal development to help you achieve your career goals.
- A fun, progressive work environment that prioritizes safety and productivity.
- A commitment to diversity and inclusivity, where unique backgrounds, experiences, and perspectives are celebrated as the key to our collective success.
Join our team and be part of a company that values your contribution and invests in your growth. Apply now to take the first step in your new career journey!
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