Automotive Mechanics Assistant

Location

Cambridge, ON | Canada

Job description

Summary

The Automotive ServiceMechanics Assistant works in a fast-paced Automotive Service Centre environment. Key responsibilities include bringing vehicles into shop, completing inspection process and setting up vehicle on hoist for mechanic. Retrieving tires & parts for repair orders, garage clean up are included in responsibilities. This all needs to be completed in a timely, safe & accruate manner. Valid drivers licence is a requirement for this position.

3 full-time positions available

Responsibilities and Tasks

Customer Service

• • Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicles
• • Shares ideas and suggestions to improve the customer experience in the Automotive Service Centre.
• • Draws attention to additional work required on customer’s vehicles
• • Liaises with Service Manager/Service Advisors/Licensed Automobile Technicians and Back Parts Window Associate in order to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
• • Provides quality workmanship to meet or exceed industry standards.
• • Ensures that an unsafe vehicle is reported to management and vehicle owner.
• • Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.
• • Retains used parts for the customer on request.

Operations

• • Maintains neatness/cleanliness of bays through regular inspections.
• • Maintains company and personally-owned equipment and tools, as required.
• • Is respectful of all shop tools and equipment.
• • Participates in meetings and all training as required and listens to feedback to improve their own abilities.
• • Complies with company, store and Automotive Service Centre policies.
• • Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately. 
• • Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
• • Completes other tasks, as required.

Requirements

• • Valid driver’s licence for province of employment.
• • Experience in a similar role, in a Canadian Tire Automotive Service Centre, is considered an asset.
• • Ability to work effectively with computerized systems. 
• • Good working knowledge of CoStar is considered an asset.
• • Basic math skills.

Job tags

Salary