Solutions Consultant

Location

Toronto, ON | Canada

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are problem solvers that take pride in how the work we do changes the world for the better.

As a Solution Consultant, you will support our customers in a variety of client facing situations. This role is remote friendly and will report to the Manager, Solution Consulting.

In this role, you will be able to work remotely from a home office, but will be required to travel up to 20% of the time.

What you will do:

• You're comfortable representing Fiix by Rockwell Automation to anyone, in any setting whether that be through a phone call, an online demo, or face-to-face meeting.
• Empower customers to get the most out of Fiix by Rockwell Automation products by understanding their business needs and goals and then developing and sharing best practices to increase customer ROI and expand their product adoption will be key to your success.
• Support our Account Executive Sales team with our growing and highly engaged customer base.
• Provide feedback directly from users into the product organization for enhancements or to improve current workflows
• Identify client needs during discovery and support sessions.
• Prepare targeted demonstration scripts, environments, and support content.
• Give effective product demonstrations to growing customers.
• Respond to RFPs/RFIs and other tender documents.
• Work with our internal product team to steer feature and function development.
• Travelling as required to deliver onsite demonstrations, attend trade shows, and other functions (<25%).

Basic Qualifications :

• Bachelors Degree
• Legal authorization to work in the United States or Canada is required. We will not sponsor individuals for employment visas in this role, now or in the future.

Preferred Qualifications:

• 2+ years of experience in a pre-sales or customer success capacity, solutions consultant, or related role with a focus on B2B SaaS or enterprise level software solutions.
• First hand experience in a manufacturing environment or within the maintenance and reliability industry.
• Experience performing product demonstrations and conducting sales calls.
• Bilingual in English and either Spanish, French, or German is considered an asset.
• Technical understanding of enterprise software, SaaS, web, and database technology.
• An understanding of how to quickly develop relationships with customers.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• Wellness Benefits
• Paid Time off
• Defined Contribution Pension Plan
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For this role, the total target compensation is from $96,000 - $144,000 of which 90% is base salary and 10% is variable. Actual pay will be based on factors such as skills, knowledge, education, and experience.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899.

Job tags

Salary