Location
Surrey, BC | Canada
Job description
Duties/Responsibilities
Location: Surrey and surrounding areas
Hours of Work: 08:00 - 17:00 Monday to Friday
Role Purpose:
To provide support to both on-site engineers and clients. You will also be responsible carry out system maintenance, reactive and small or extra works to, CCTV, access control, security systems, automatic fire, fire extinguishing and fire aspiration alarm systems comprising of both internal and external clients.
We would prefer someone with a multi-disciplined background in Fire and Security. Knowledge of working with large commercial clients and with many different manufacturers will be an advantage.
Role Responsibilities:
- Carry out planned preventative maintenance activities
- Upgrades and system repairs
- Modifications in line with contract requirements
- Regular communication with the service centre or client on Key Point Indicators, and service level agreements
Resource responsibilities:
- Provide planned preventive maintenance, system repair, small works and system commissioning activity in conjunction with Specialist Services requests and/or site/clients requirements.
- Prepare dilapidation reports on newly acquired contracts and advise or recommend improvement, additions or reductions.
- Provide design, support and quotation delivery in accordance with relevant British Standards.
- Maintain a strong working relationship & communication between the client and EMCOR UK.
- Ensure policies, procedures and standards are in place and adhered to in order to maintain the integrity of the Contract portfolio, and that ongoing operational activities are implemented to provide high quality service to customers.
- Maintain the Service Portfolio's to the highest quality standard in all areas of activity in order to satisfy and maintain the requirements of external quality verification.
- Comply with policies relating to health, safety, security, environmental and technical compliance issues that affect customers and employees, ensuring that all rules are adhered to at all times to maintain a high standard of discipline at all times.
- Ensure risk assessments are completed or reviewed for every task being carried out.
- Comply with the mandatory requirement on wearing PPE.
- Ensure all works are completed in accordance with relevant British Standards and good working practices.
- Ensure timely submission of time sheets, mileage sheets and necessary administration paperwork, as detailed in the engineer's policies or required by the company/client.
- Ensure that close cooperation and coordination with the EMCOR Service Centre
- Ensure that all non-compliance and recommendations are followed up with a quotation or quotation build up sheet.
- Comply with any request for any other duties on a time to time basis.
- At least 5 years previous experience of servicing, maintaining and installation of CCTV, access control, intruder alarm systems, intercom systems and fire systems.
- Ideally the candidate will be a multi-disciplined engineer.
- Adequate knowledge of relevant British Standards with a working knowledge of NSI and LPCB required standards.
- Advanced diagnostic and fault finding skills, with the ability to resolve by elimination and/or technical recommendations.
- Knowledge and experience of permits to work systems, method statements and risk assessments.
- Advanced PC and LAN/WAN Networking skills, including OS level operation.
- Health & Safety trained.
- System design, surveying, estimating and quotation experience.
- Ability to implement a program of works or PPM schedule, and team / self-delivery to deadline time scales.
- Understanding of asset collation and controlled program of just in time replacement.
- Ensuring that all reactive works are carried out within service level agreements.
Person Specification
- Proven experience within similar role or environment.
- Educated to GCSE level with City & Guilds or equivalent in installation of electronic equipment.
- Proven experience with fire systems, security systems, Including networking, data communications and graphics ability to operate, configure and maintain PC software packages used for configuration and maintenance purposes.
- Proven experience on the service and maintenance of fire systems, CCTV, access control, Intruder alarm systems and intercom systems.
- Adequate knowledge of relevant British Standards with a working knowledge of NACP.
- Advanced diagnostic and fault finding skills, with the ability to resolve by elimination and/or technical recommendations.
- Knowledge and experience of permits to work systems, method statements and risk assessments.
- Advanced PC and LAN/WAN Networking skills, including OS level operation.
- Health & Safety trained
- System design, surveying, estimating and quotation experience.
- Valid full driving licence, preferably clean.
- Ability to implement program of works or PPM schedule, and team / self delivery to deadline time scales.
- Understanding of asset collation and controlled program of just in time replacement.
- Ensuring that all reactive works are carried out within service level agreements.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
Benefits
- 25 days holiday as standard + Bank holidays
- Holiday Buy Scheme - up to 5 days
- Company Pension - Auto enrol.
- Company sick pay
- Industry leading Maternity & Paternity Policies Real Living Wage Employer
- Refer a Friend scheme
- Professional training – suited to your role
- Extensive Learning & Development opportunities - including opportunities for progression.
- Discount Shopping, Gym, Days Out
- Bike To Work Scheme
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
- Occupational Health - Making a positive change to Health & wellbeing at work.
- Various Rewards & Recognition Awards
- Stable employer with long-term prospects on the contract.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet.
All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
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