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Dispatcher


Access Communications Co-Operative Limited


Location

Regina Census Division, SK | Canada


Job description


As a Dispatcher:
- You love to save the day, taking ownership of coordinating all field activity for a province wide fleet of technicians to ensure commitments are met in customer service, installation and plant functions.
- You use a positive approach to monitor and adjust booking times to ensure we are delivering the customer service Access is famous for.
- You're fast on your feet & can keep up with constantly evolving information & procedures as part of a high-tech company that leads the way in TV, Internet, Phone, & Security services.
- You have a flexible schedule, and are able to work a combination of days, evening and weekends with open availability. Dispatch is scheduled from 7:00am  9:30pm, 7 days a week. This part time term position will be scheduled 25-30 hours per week.

Competencies you have for success:
- Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, & patience.
- Talent for handling a large number of calls efficiently & accurately in a busy environment.
- Must be able to work well both independently and in a team environment.
- Geographical knowledge of Regina and Saskatchewan would be an asset.
- Ability to respond positively to constructive feedback.
- Capacity to quickly adapt to new processes, procedures, & technology.
- 1  2 years of previous Dispatch experience is an asset.
- Minimum grade 12 education.
- Clear Criminal Record Check.


Job tags

Temporary workPart timeFlexible hoursWeekend workAfternoon shift


Salary

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