Location
Saint Laurent, QC | Canada
Job description
Job Title: National Account Manager
About us
ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into lucrative business opportunities. Our integrated services are designed to provide added value and streamline our customers' experiences. As one of the largest woman-owned asset-based transportation companies in North America, we have experienced remarkable organic growth since our inception in 2012, expanding from a single business unit comprising 60 employees to now encompassing four thriving business units with a dedicated team of 500 skilled professionals. This substantial growth positions us favorably to continue our upward trajectory and further expand our operations.
Position Overview:
As a National Account Manager, you will play a pivotal role in managing and growing key client relationships at a national level. You will be responsible for developing and executing strategic account plans, driving revenue growth, and ensuring client satisfaction. This is a dynamic position that requires a blend of strategic thinking, relationship-building skills, and a proactive approach to account management.
What you’ll do here:
- Set and monitor sales targets for regional account managers.
- Network with key customers to identify and address specific needs.
- Develop and maintain relationships with customers to ensure long-term success.
- Act as the liaison between customers and internal teams ensuring clients’ requirements are met.
- Identify and attract prospective strategic customers.
- Ensure brand consistency.
- Collect and analyze sales data and trends.
- Maintain high customer satisfaction ratings, according to company standards.
- Liaise with Marketing departments to set and implement strategies for new products.
- Stay up to date with internal and external developments and suggest new ways to increase sales.
- Recruit, train, and mentor a high-performing sales team.
- Develop and implement a comprehensive sales strategy aligned with overall business objectives.
- Stay abreast of industry trends, competitive landscapes, and market dynamics.
- Utilize market insights to inform strategic decision-making and adapt sales strategies accordingly.
- Define and monitor key performance indicators (KPIs) for the sales team.
Requirements
What you bring to the table:
- Proven work experience as a national account manager.
- Solid experience in sales and customer service.
- Experience in negotiating and meeting client’s requirements.
- In-depth understanding of sales performance metrics.
- Hands on experience with CRM software and MS Excel.
- Excellent analytical and organizational skills.
- Strong communication skills.
- Ability to lead and motivate team members.
- Team player with superior collaboration abilities.
- Thrives in a fast-paced environment.
- Displays accountability and meets deadlines.
- Proven to be a great negotiator.
Benefits
What we offer:
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- Competitive salary and flexible work arrangements.
- Benefits package, including virtual healthcare.
- Access to tools and resources for physical and mental health, embracing change, and connecting with colleagues.
- Inspiring leaders and colleagues who support your growth.
- Engage in inclusive employee-led networks for education, inspiration, amplifying voices, building relationships, and development opportunities.
- Contribute to the community through a unique Community Impact program aligned with your interests.
We are an equal opportunity employer:
At Andy, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Job tags
Salary
