Taleo BE
Location
Mississauga, ON | Canada
Job description
At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.
Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.
Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.
The Customer Experience Director will provide the MC&I team with a deep understanding of regional market dynamics, including regulations, compliance and cultural nuances to support an insights-driven approach to medical content development and dissemination. This role will have a good understanding of OBU MC&I operations, acting as the main liaison for market leads to communicate needs and areas of feedback to Global Medical teams and vice versa. This involves being responsible for alignment and collaboration efforts across customer experience initiatives in the US, EUCAN, Japan, China and International markets.
This position will report to the MI Intelligence & Planning Senior Director, and will also work closely with the Scientific Communications and Medical Information Senior Directors to bring customer insights from markets into improving medical content. The individual may also liaise with Digital Acceleration Programme Directors to inform the strategy and facilitate implementation of Digital Initiatives across markets.
You will be responsible for:
Customer Insights & Engagement Strategy:
Market Intelligence:
Impact Metrics & Measurement :
Continuous Development:
What you need to have:
Great People want to Work with us! Find out why:
Are you interested in working at AZ, apply today!
AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing [email protected] .
Top Employer: AstraZeneca Canada Inc.
AstraZeneca Canada Inc. has been chosen as one of: Canada's Top 100 Employers, Greater Toronto's Top Employers, The Career Directory.
Date Posted
04-Mar-2024
Closing Date
11-Mar-2024
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
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