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Location

Vancouver, BC | Canada

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Job description

Job Summary

Job Description

What is the opportunity?

Join our growing RBC Royal Trust team! As part of the Royal Trust group, as the Estate Administrator you will provide timely and accurate support to our valued clients in respect to all aspects of estate administration. For more information, please visit:

What will you do?

• Ensure all account information on internal systems is up to date, complete, and accurate
• Maintain all written, verbal and electronic communication as required with all internal and external contacts
• Investigate all inquiries and administrative errors and refer more complex issues to the Trust Officer
• Assist Trust Officers in all administrative functions
• Understand and follow all RBC processes and policies as required
• Promptly respond to client calls in the absence of the Trust Officer and answer client inquiries in a professional manner

Must Have

• Post-secondary education in a related field
• Royal Trust Estate & Trust Administrator Certificate or the ability to complete within 2 years
• Exceptional communication skills both written and verbally

Nice to Have

• Previous experience in the Estate Administration field
• Previous experience in the Investment Industry

What’s in it for you ?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities         
• Access to a variety of job opportunities across business and geographies

The expected salary range for this particular position is $41,000 - $65,000 depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

WMRT

Job Skills

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Interpersonal Relationship Management, Operational Delivery, Salesforce (Software), Time Management, Trust Operations Management

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:

VANCOUVER

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-02-26

Application Deadline:

2024-03-30

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Job tags

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Salary

$41k - $65k per year