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Principal Product Designer


Jobber


Location

United States | Canada


Job description

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The role: 

As a lead in our Systems group, you will play a pivotal role in shaping and defining how the foundations of Jobber are built. You will be responsible for the horizontal surfaces in the app, across both desktop-web and native-mobile. This includes the navigation, search experience, page templates, personalization strategy, settings, and identity. This is a broad portfolio that will give you the impact to shape the user experience of the product. Working with our Front-End Foundations and Design Systems teams, you will be the connective tissue that joins many product areas, and you will be proactively collaborating with many senior stakeholders to land your work across shared surfaces. You will be identifying and addressing our service providers' most critical and high-value needs. 

You’ll report into the Design Director, who will be focused on supporting and challenging you, helping you make an impact across Jobber while you grow further in your career!

The team:

As an instrumental part of the larger Product Development team, our Product Designers work closely with Product Managers and Engineers to achieve goals for our business and our users. Product Design at Jobber is decentralized, meaning you’ll work in tandem with a set group of Engineers and Product Managers. This group is central to the success of Jobber — focused on creating software that delivers value to tens of thousands of people around the world!

What you’ll do at Jobber:

We’re looking for someone who: 

What you can expect from Jobber:

Having been named as a Top 10 Great Place to Work in Canada, we walk the talk. Here are just some of the great things you can expect from us:

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!


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