Hollister Incorporated
Location
Aurora, ON | Canada
Job description
We Make Life More Rewarding and Dignified
Location: Ontario
Summary
The Manager, Customer Service & Secure Start will oversee the daily functions of the Customer Service department, through managing the processes and systems related to the servicing of our customers and managing team members in providing excellent customer service. They will manage the operational responsibilities of the Secure Start (Patient Services) department and will oversee daily operations of the sample room to ensure sample orders are processed in a timely fashion. The Manager will Develop and execute the strategy for Canada Secure Start (Patient Service) and Customer Service, as well as serve as a member of the Canada Leadership Team. This position will report on-site at our Aurora, Ontario office a minimum of 3 days per week.
Responsibilities
Manage Customer Service & Secure Start Teams - 40%
Develop and Execute Strategy - 20%
Customer Interaction and Management - 20%
Liaison Activities - 20%
Work Experience Requiements
Education Requiements
Specialized Skills/Technical Knowledge
About Hollister Incorporated
Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings. Find out more at
Hollister is an EO employer – M/F/Veteran/DisabilityJob tags
Salary