Paladin Security
Location
Sarnia, ON | Canada
Job description
Requirements:
-At least two years of security experience in an industrial setting would be an asset.
-Post-Secondary education in a law enforcement/security program from a recognized
college an asset.
-Valid Ontario Security License
-Valid First Aid and CPR Level C Certification
Job Summary:
-Site Access Control System management includes system configuration, administration
and operation to ensure:
-All system devices are programmed and maintained to operate as required
-All cardholders have necessary accesses
-Access is provided in accordance with site policies
-Access provided is in accordance with requirements
-Photo ID are produced
-Data is secured and backups are performed as required
-Participate in updating or creating new procedures pertaining to system
-Activate / manage the site emergency call out systems.
-Supervise SMC staff
System Configuration:
-Create/configure various system components such as Locations, Time Zones, Devices,
Inputs, Outputs, Companies, Holiday, Action Messages, Custom Settings etc., necessary
to control devices operation & access to the plant
-Create & assigned alarm response messages
-Install & configure software to various workstations with capabilities tailored to each
location.
-Configure camera to capture pictures of all employees and contractors on site
System Administration:
-Create "customized profiles" given to system operators to enable them to perform
assigned duties
-Train Site Access Control System operators and other brief users given access
-Maintain list of system users with designated profiles and Site Access Control System
installation location
-Maintain photo files and provide photo as requested
-Maintain a filing system for all Site Access Control System related documentation
-Liaise with local IS/IT staff on software issues, support system users on system operation
-Liaise with client tech support for assistance/advice
-Identify system problems & make recommendations to management on Site Access
Control System issues:
-Perform backups and archive logs
-Perform database repairs and restoration as required
System Operation:
-Monitor system to ensure it is working properly. (Communication, devices operations,
backups, etc.)
-Activate /deactivate/reactivate/modify cards as requested.
-Use e-mail and generate form to document card activation/deactivation
-Assist other security personnel in identifying and correcting card user problems.
-Assist cardholders in solving access problems, identify contacts & obtain necessary
authorization to activate or modify card access
-Produce, issue, modify Site Access Control System cards, ensuring applicant meets all
requirements & all required data is entered in appropriate fields in the Site Access Control
System file required documentation and brief cardholders on card usage
-Produce Photo ID for all site employees. Must be able to edit photos by using supplied
software
Duties and Responsibilities:
Details of the job are as follows:
-Operate Site Access Control System to control access to the site for the purpose of
security
-Operate Photo ID System in cooperation with the Site Access Control System for the
purpose of security
-Order & maintain supplies for Site Access Control System to ensure adequate &
uninterrupted operations
-Create & format user defined fields
-Create access levels, devices time zones, inputs and outputs
-Create defined messages for alarm responses
-Issue, activate, reactivate, & delete Site Access Control System cards on authorized
request
-Ensure photos of all Site Access Control System applicants are in the Site Access Control System
-Create user guides and provide users with system instructions
-Monitor User Operations and assist with trouble areas
-Review Operator Logs daily for temporary modifications on cardholders
-Map Site Access Control System devices, inputs and outputs
-Perform backups and restore database as required
SMC Portal Duties – Administrator
-Liaise/cover/assist other Administrator as required
-Handle e-mail requests (both Administrators receive all e-mails)
-Liaise with SMC Portal staff (pass daily information and changes to procedures)
-Oversee basic day-to-day SMC Portal operations
-Create/modify procedures
-Liaise with other security staff on site
-Liaise with authorized custodians for requested access level clearances (obtain e-mail
approvals)
-Handle phone queries/requests (properly redirect if necessary)
-Maintain Access Card Control Log
-Maintain settings/provide solutions for surveillance cameras (reboot or IP reset during
failures)
-Liaise with external software/hardware contractors
-Oversee Access Card System Status (search for outage reasons and solutions)
-Liaise with the Security Management Team
-Issue temporary cards as required
-Monitor surveillance cameras on a random basis; provide event video clips if required
-Assistance employees & contractors with access cards;
issue/activate/deactivate/reactivate/modify.
-Maintain pertinent SMC Portal documentation
-General troubleshooting as problems appear on the system.
-Maintain adequate stationary & supplies for post activities, Site Access Control System &
Photo ID System & other office equipment.
-Operate standard office equipment (Printer, Fax, Phones, and Computers, etc.).
Knowledge and Skills:
-Site Access Control System personnel must possess the following:
-System Administrators need to have extensive general computer knowledge in order to
perform all required tasks. Must possess a detailed knowledge of the Site Access Control
System software and MS Office, with the ability to extract and manipulate data using MS
Access/Excel. The Administrator must have a very good understanding of relational
database composition, operation and query functions
-Possess good general office and organizational skills
-Possess excellent interpersonal skills
-Supervisory Skills & Experience
Job tags
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