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Location

Toronto, ON | Canada

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Job description

Who We Are

Harding Display Corp (HDC) is one of Canada's pre-eminent point-of-sale and in-store marketing solution providers. Located in Scarborough, Ontario, we are a family-owned company and have proudly been servicing clients in Canada and the U.S. since 1927 (that’s over 95 years!).

Our customers – who include Coca Cola, Lindt, Keurig, and McDonalds to name a few – choose us because of our best-in-class customer-focused approach and innovative designs of temporary and permanent displays. More importantly, though, we are backed by a strong team of dedicated, diverse employees in all segments of our business including graphic and structural design, production, manufacturing, logistics, sales, accounting, and human resources.

Why Work With Us?

At HDC, everyone knows you by name – you are never just a number! We offer competitive pay, benefits, and a fun, collaborative work environment. We are continuing to evolve and hire top talent to fuel continuous growth.

Role Overview

As a Senior Account Manager, you play a crucial role in our highly esteemed Sales team. As a lead customer-facing representative for Harding Display Corp (HDC), you leverage your in-depth product knowledge and a profound understanding of clients’ business needs to identify and unlock growth opportunities. You will manage a portfolio of assigned new and existing HDC clients, with the objective of achieving profitable business growth and your annual targets. In addition, this role is responsible for sales expansion and introducing new products/services to new and existing clients.

This role offers the best of both worlds - you'll be in the office a minimum of three days a week, with flexibility for the rest.

A Closer Look at What You Will Do...

• Reach and exceed sales and revenue objectives through development and growth of existing accounts and new prospects
• Identify customer and market trends to develop an action plan to drive sales growth
• Build annual customer business plan with Sales leadership collaboration, to align on account-specific strategy and action plan
• Manage and develop new customer business through new prospects, as assigned
• Establish credibility and rapport quickly with new and existing clients, to understand business needs, decision-making process, and key opportunities
• Support Account Directors on business development strategy by executing activities related to prospecting, client communication, and opportunity identification
• Communicate program-specific client needs to internal partners, ensure deliverables are met through the design, price estimating, production, and logistics processes
• Effectively use HDC tools, systems, and processes to hand-off client projects into production
• Facilitate the execution of client purchase orders to ensure on-time, in-full delivery
• Provide regular and timely review of project status with Sales leadership and the client
• Participate in business and networking events on a regular basis with existing customers and potential prospects
• Participate in trade shows and/or industry events
• Participate in other training & development opportunities to expand knowledge, capabilities, and effectiveness relevant to your position at HDC

What You’ll Need to be Successful...

• Self-starter mentality
• 7+ years of Account Management experiences
• Experiences in the display, packaging, or print industries
• Strong working knowledge of Word, Excel, PowerPoint
• CRM experiences with Salesforce.com, HubSpot, or other CRM, is preferred
• Strong presentation skills
• Excellent organizational, time management, and problem-solving skills
• Ability to manage workload and deadlines with frequent interruptions
• A positive attitude, with a solutions-oriented mindset
• Excellent written and verbal communication skills
• Able to work and thrive in a team environment, focused on achieving results
• Ability to work both independently and collaboratively as part of a team
• Basic knowledge of Adobe Illustrator and InDesign is considered an asset
• Shopper experience strategy is considered a plus
• You are willing and able to travel to the U.S. up to 25% of the time
• Class G drivers license with access to a personal vehicle
• A passion for results

If this sounds like you, please do not hesitate to apply. We look forward to reviewing your application!

We thank all applicants for their interest in employment with Harding Display, however, only those selected for an interview will be contacted.

At Harding Display, we want people to love their work and show respect and empathy to all. We are committed to building a diverse workforce representative of the communities we serve and encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. Applicants with a disability may request accommodation at any stage of the recruitment process by contacting the Human Resources Department.

Requirements:

• Work Permit

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