Technical Scheduler/Coordinator
Location
Moncton, NB | Canada
Job description
Location: Fredericton, Moncton, Charlottetown, Halifax
Who We Are: Welcome to the home of technology wizards, cybersecurity heroes, and boundary-pushing innovators – Bulletproof, a GLI company! Hailing from Canada but making waves globally, we're not your average tech company. Our shelves are decorated with accolades, including Microsoft’s global Security Partner of the Year in 2021. But, hey, who needs a trophy when you've got a vision to serve, secure, and empower the world through people and technology? Join us on a mission to make the world a safer place—one customer at a time!
Why Bulletproof!
Challenging Work: Dive into brain-twisting challenges where your ideas are the magic potion to our success.
Great People: We're an open, honest community of real people. Everyone's a rockstar, and teamwork is our dreamwork!
Global Impact: Span continents, break boundaries, and shake hands with cultures worldwide. Be part of a global impact story every day.
Diversity, Equity, and Inclusion: We celebrate our differences Join our never-ending quest for equality—it's our secret weapon.
Position Overview: The position requires organization and the flexibility to adapt in a fast-paced, changing environment and the ability to meet deadlines in a timely manner. Bulletproof’s Managed Services group is a 24x7x365 operation, working hard to enable the best possible support and uptime for all of our valued clients.
Based primarily out of one of our Atlantic Canada offices, this position would help support the scheduling and coordinator of the department's technical team members.
Responsibilities: - Answers phones and emails, schedules and confirms schedules, and inputs customer data into company systems.
- Organizes workflow and appointment by reading and routing correspondence, collecting client information, and managing assignments.
- Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
- Completes requests by greeting clients, in person or on the telephone, and answering or referring inquiries.
- Maintains client confidence and protects operations by keeping information confidential.
- Secures information by completing database backups.
- Provides historical reference by utilizing filing and retrieval systems.
- Contributes to team effort by accomplishing related results as needed.
Qualifications/Experience: - Scheduling
- Organization
- Administrative writing skills
- Professionalism, confidentiality, and organization
- Reporting skills
- Verbal Communication
- Microsoft Office skills
- A strong knowledge of MS 0365 products.
- Experience working in a very fast paced environment.
- 2-3 years of prior coordination and administration experience required.
- Business Analysis experience is a plus.
What’s in it for you: - An amazing health plan.
- Competitive pay and a performance rewards program.
- Continuous education in a workplace that's a blast, making it more enjoyable.
- Opportunities for career growth that'll have you reaching for the stars.
- Soak up the global company experience and mingle with colleagues worldwide.
- Community involvement opportunities.
- Earn while you give back - enjoy paid access to volunteer time!
- Life insurance that's your safety net in the circus of life.
- Paid time off to relax and enjoy life.
- Annual bonuses and a Service Award Bonus for the ultimate celebration.
- Reimbursement for professional development that's a treat for your career.
Equal Opportunity Statement: Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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