Senior Business Analyst

Location

Halifax, NS | Canada

Job description

Competition:           #42154

Salary:                    $3,091.70 - $3,631.17 Bi-Weekly / $80,384.20 - $94,410.42 Annually (PR 17)

Position Type:Full-Time Permanent (35 hours a week)

Benefits:                 Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension

Location:Halifax

Department:Cyber Security and Digital Solutions

Union Status: NSGEU-NSPG

Closing Date:March 21, 2024 @ 11:59PM Atlantic Time

About The Department Of Cyber Security & Digital Solutions

Welcome to the Department of Cyber Security and Digital Solutions (CSDS), the guiding force behind digital transformation within the Government of Nova Scotia. Formerly known as the Nova Scotia Digital Service (NSDS) within the Department of Service Nova Scotia and Internal Services (SNSIS), we have evolved into a standalone department with a focused mission. 

At CSDS, we support government departments and partners in their digital transformation journeys. We don't just implement digital solutions; we navigate the complexities of digital transformation, modernizing outdated systems and ways of working. Our role is to ensure that digital services are user-centered, efficient, and make a real difference to Nova Scotians. 

Our team is diverse and passionate, championing innovation and embracing the richness of multiple perspectives. We believe in user-centered iterative digital service design, and practice internet-era ways of working. We're not just an IT department; we're a community dedicated to enabling digital transformation and bolstering cybersecurity across the province. 

Join us at CSDS as we shape the future of digital services in Nova Scotia, supporting our partners in their journey towards a digital future 

About the Role

You are passionate about people’s experiences and want to make people’s lives better. You’re curious, and your humbleness helps you learn and grow. You love to collaborate across roles and organizations, and you can create a path forward from uncertainty. You are comfortable inspiring others with your communication skills whether they be senior leaders or technical teams.

You share our values of Respect, Integrity, Diversity, Accountability & The Public Good, have a passion for service excellence and actively promote and encourage the importance of people, teams, diversity, and culture.

The Senior Business Analyst will be:

• A subject matter expert in business requirements analysis, business process re-engineering and continuous improvement.

• A champion for user needs working with program owners, provincial departments, and other levels of government and jurisdictions in the research, analysis, development and implementation of client centered services.

• Part of a multi-disciplinary team working alongside product managers, service designers, and software developers

• Working with clients from but not limited to Department of Justice, Executive Council Office, Municipal Affairs and Housing, Environment and Climate Change, Health and Wellness, Communities, Culture, Tourism and Heritage.

Primary Accountabilities

The Senior Business Analyst is responsible to:

• Develop a deep understanding of the users' needs and champion these in the delivery of digital product features.

• Lead and conduct business analysis activities for the delivery of digital products and services in consultation with business partners to identify and document opportunities for transformation, realize program and operational savings, improve client service and attainment of strategic goals.

• Work with product managers to define, explain and iterate a product vision that is compelling to users, team members and stakeholders.

• Define user stories based on evidence.

• Work with product managers and business partners to create, maintain and prioritize the product backlog.

• Lead change through influence and collaboration across a matrix organization in a highly fluid environment.

Qualifications and Experience

As the Senior Business Analyst, you must have a bachelor’s degree plus 6 years related experience; or an equivalent combination of training and experience.

• Experience in leading business requirements analysis and business process transformation for large, complex projects.

• Expert ability to document existing and future-state business processes; define and document functional requirements; conduct information flow analysis and process modelling; develop the plan to rationalize, align and transform business processes.

• Knowledge and experience in standard business analysis processes and methodologies, digital service design and delivery and agile methodologies.

• Superior interpersonal, consensus building and team building skills, with the ability to interact effectively and develop strong relationships with staff at all levels.

• Facilitation, negotiation, and acting as a liaison with large client and stakeholder teams, including executive and senior management teams within and across client organizations.

• Problem solving, analytical thinking and decision making, and managing complex and competing needs.

• Strong written and verbal communication skills.

• Experience helping teams to manage and visualize outcomes, prioritize work.

• Demonstrated experience creating, maintaining, and prioritizing product backlogs.

• Experience in supporting and/or performing functional testing, coordinating user acceptance testing and analyzing formal test results.

Equivalency

At the Department of Cyber Security & Digital Solutions (CSDS), we highly value the diversity of experiences and educational backgrounds as key contributor's to our team's success and innovation. Recognizing that talent and capability can be developed in many ways, we are committed to considering an equivalent combination of education, certifications, and practical experience for all our positions.

For positions requiring a bachelor’s degree and a specific number of years of related experience, we are open to candidates who can demonstrate that their education/training and/or experience equip them with the necessary knowledge, skills, and abilities to excel in the role.

Benefits & Perks

At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities:

• Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week.

• Secure Your Future: Take advantage of our defined benefits pension plan for a stable retirement.

• Generous Time Off: Enjoy all national/civic holidays, 18 sick days, and family leave provisions.

• Flexible Work Arrangements: Accommodate your needs with various options for flexibility, such as hybrid schedules.

• Employee and Family Support: Access our Employee and Family Assistance Programs for resources and guidance.

• Support in Times of Need: Receive short- and long-term disability assistance when required.

• Cross-Sector Collaboration: Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province.

• Growth & Development: Open doors to professional growth within the CDSD and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT.

• Lifelong Learning: Continuously expand your knowledge and skills through training and development programs.

• Professional Advancement: Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact.

Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.

Pay Grade:PR 17  

Salary Range:  $3,091.70 - $3,631.17 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].

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