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Location

Halifax, NS | Canada

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Job description

A position for people who like to give advice

Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our trusted parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward .

Join a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.

Support our overall operations and be key in the service we offer to our clients.

If the hat fits, we’d be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.

Job Description

NAPA Halifax, NS is looking for an Inside Sales Specialist

This position pays starting from $21 per hour (depending on applicable experience) + benefits, paid time off, and awesome discount on parts and many other great benefits!

NAPA in-store team members take pride in providing excellent customer service and they have strong knowledge of car parts. They offer advice, support our operations, and allow us to provide our customers with everything they need.

Share your passion for the industry with our loyal customers by becoming the face and voice of our stores. Take pride in wearing our unform as you work in a dynamic and stimulating environment! We offer a range of attractive benefits and corporate discounts, as well as training throughout your career to support and guide your professional development.

In this key role, you will:

• Develop and manage key customer relationships via phone calls, emails, or video conference
• Establish contact and build relationships with current external suppliers
• Research and identify potential new supply partners to improve customer service, pricing, and product offering
• Manage multiple facets of the business simultaneously including RFOs, PO management, back-order management and on time delivery KPIs

Qualifications

To join our team, you need:

• Excellent communication skills and aptitude for sales
• Account management experience with the ability to develop and manage key customer relationships via phone calls, emails, or video conference
• Time management skills
• Strong attention to detail and the ability to manage multiple facets of the business simultaneously including RFQs, PO management, back-order management and on time delivery KPIs
• Good priority management and listening skills
• Interest in new technologies and continuous training
• Customer-oriented approach and team spirit
• Respond to any complaints and inquiries quickly, efficiently and effectively
• People orientated and understand the importance of building rapport
• Answer incoming phone calls and emails in a professional manner
• Strong knowledge of Microsoft applications, Teams, Outlook, Excel and Word
• The ability to work independently will be critical to the success of this role

Additional Information

Your benefits along the way:

• Flexible group insurance program: health, drug, dental and life
• Pension plan
• Corporate discounts on the purchase of parts, car dealerships and at fitness centers
• Tuition reimbursement under certain conditions
• Payroll savings program
• Access to the online training center
• Work with great teammates who have the same passion as you

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us

We will contact you as soon as possible if we think we have the hat for you!

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Job tags

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Salary