Personal Lines Account Manager
My Insurance Recruiter Inc
Location
Richmond Hill, ON | Canada
Job description
Our Client is looking for an experienced, enthusiastic and motivated individual to join their growing team! The ideal candidate would have a minimum of three to five years’ experience working in the insurance industry and has a passion for delivering extraordinary service.
Key responsibilities: To provide an extraordinary client experience by offering a wide variety of insurance solutions, customer service and creating a best in class customer experience that results in retention and referrals.
Duties:
- Provide ongoing friendly Customer Service, advising on insurance matters, assessing needs, recommending solutions, answering inquiries
- Ensuring clients fully understand policy coverage and exclusions through clear and concise communication
- Retaining existing clientele through extraordinary service levels, remarketing of renewals to alternate insurance companies, ensuring mono-line accounts are solicited for the other line and directed to New Business Account Managers
- Ensure the quality of business renewed or re-written meets guidelines
- Referral of prospects for cross sell opportunities
- Reporting new claims
- Processing policy changes on company portals
- Responsible for pulling all reports, after obtaining required consents and documenting file
Personal Attributes:
- Strong understanding of insurance wordings
- Strong Customer Service Skills including effective listening and people skills
- Strong written and oral communication skills
- Strong organizational and time management skills
- Strong computer skills, Powerbroker and CompuQuote are an asset
- Effective listening and people skills
- The ability to work in a fast paced environment
- Attention to detail imperative to eliminate any errors or omissions
- Ability to work under pressure and multi-task
- Strong ability to problem-solve difficult situations and provide solutions
Education and Experience:
- Minimum 3 years experience in the insurance industry
- CIP or CAIB designation or working toward this designation an asset
- RIBO license required
- Experience in handling VIP clients an asset
- Sales Experience an asset
What’s in it for you?
- The opportunity to be part of a successful and growing company with a great culture
- The chance to grow professional and make a difference
- The opportunity to work close to home
- Contribute to a high performing team in a collaborative environment
- Comprehensive compensation and benefits package including a base salary, commission on new business, benefits, great culture!
Contact me for more details:
[email protected] jobID 695
Job tags
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