Operate and test daily functionality of all AV and integrated conference rooms
Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
Troubleshoot AV/V problems last minute as required as well as non-critical situations
Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (Crestron) operations
Interact with client Customer Help Desk ticketing system to respond to end user requests
Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
Experience working with Senior Executive Staff
Must have experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise
Must have experience with Cisco, Polycom, Crestron, Extron, BiAmp, and corresponding hardware and software infrastructure
Familiarity with BlueJeans, Zoom, Skype for Business, WebEx
