Service Manager (m/f/d) - Munich, remote
Digital Trans4ormation s.r.o.
Location
Remote | Canada
Job description
Start: 01.06.2024
End: 31.05.2025
Location: Munich, 98 % remote
For our client we are looking for an experienced Service Manager with several years of experience in the following areas.
Area of responsibility:
- IT Project Management
(data center migration, directory services consolidation, spin-off of business units, rollout of global workplace products, adaptation/introduction of measures for the automation of technical processes automation of technical processes, reorganization and lifecycle of infrastructure components, consolidation of systems) - IT application management
(Responsible for all IT processes and implementation of lifecycle projects for GxP-relevant applications) - IT Service Management
(management of a service provider) - Technical assessment / evaluation of customer inquiries regarding feasibility incl. implementation recommendation
- Summary of the technical and formal requirements of customer inquiries and commissioning of suppliers
- Supplier management (monitoring partner deliveries, adherence to deadlines, completeness, quality)
- Technical advice to the sales team and suppliers regarding customer requirements
- Review / quality assurance and provision of all technical documents to be delivered (profiles, references, concepts)
Your expertise:
- Successfully completed training in the IT sector or many years of experience in IT infrastructure projects
- Knowledge of relevant MS Office tools: Visio, Word, Excel, PowerPoint, Outlook, SharePoint
- Several years of experience in the IT environment
Very good knowledge in the field of:
- IT infrastructure, network technology, project management, support service desk, end user support, application operations, cloud and IT architecture
- Basic knowledge of software development, testing and sales
- ITIL knowledge or ITIL certification
- Project management certification desirable
- Very good written and spoken German C1 and English C1 round off your profile
Job tags
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