logo

JobNob

Your Career. Our Passion.

User Support Technician


MGR INFOTECH LIMITED


Location

Moose Jaw, SK | Canada


Job description


This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank.

Skills and Abilities

Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Security and safety
- Bondable
- Basic security clearance
- Criminal record check
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
Other benefits
- Free parking available
- Team building opportunities


Job tags

Full time


Salary

$33 per hour

All rights reserved