City of Hamilton
Location
Hamilton, ON | Canada
Job description
About the City of Hamilton
Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
JOB POSTING
JOB ID #: 21804
Supervisor, Vaccine Program
Healthy & Safe Communities
Medical Officer of Health
110 King St. W.
NUMBER OF VACANCIES: 1 Full-Time Temporary
UNION/NON-UNION: Non Union Mgmt Professional
HOURS Of WORK: 35.00 per week
GRADE: 6STATUS/LENGTH: Full-Time Temporary for up to 12 months.
Job Description ID #: A9761
SUMMARY OF DUTIES
Reporting to the Manager, Vaccine Program, the Supervisor, Vaccine Program is responsible for functional and administrative supervision of staff and the coordination and service delivery of vaccine inventory, vaccine record data entry, vaccine database (Panorama reports), and assisting in planning and implementation of program mandates.
GENERAL DUTIES
Provides day-to-day supervision of Vaccine Program staff to ensure efficient and effective service to internal and external stakeholders.
Provides direction, leadership and coordination of teamwork; motivate and encourage staff to achieve high levels of performance and productivity; foster a work environment which supports customer service, innovation, and quality of service; applying all applicable regulations, standards, policies and in accordance with Corporate Vision, Mission and Values.
Responsible for the performance management of staff including motivation, supervision, interviewing, hiring, orientation, training, scheduling, progressive discipline, coaching, performance evaluations, attendance management and appropriate handling of confidential matters.
Develops and empowers staff through delegation of responsibilities and accountabilities, through regular feedback and by providing development opportunities.
Ensures professional staff practice according to their professional standards.
Monitors the operations within responsible program areas to ensure safety; service quality; and cost-effective and timely delivery of services, while adhering to the Ministry of Health and Long Term Care Public Health Services Guidelines and Protocols.
Provides guidance to staff for required Policies and Procedures and medical directives. Contributes to development and ongoing maintenance of these documents as they relate to the responsible program areas.
Provides support to the Vaccine Program Manager to identify emerging program and service trends for operational planning purposes.
Provides input to the Vaccine Program Manager for the purposes of budget planning.
Ensures the accuracy and timely processing of vaccine reimbursement invoices. Ensures adherence to the validation process through Finance and Administration.
Receives and resolves escalated complaints, and responds to inquiries from general public, service providers. Other stakeholders and other departments as required.
Participates in public health emergency situations and outbreaks.
Required to work during labour disputes or other work stoppages and to perform a variety of added duties during these events.
Maintains current knowledge regarding immunization and other related clinical activities and health trends.
Participates in ongoing professional development.
Assesses and interprets legislative changes and recommend and implement new and/or updated work methods. Prepare and implement new policies/procedures and update existing policies/procedures as required.
Develops and implements ongoing training to ensure staff maintains up to date knowledge of amendments to existing legislation and divisional policies and procedures.
Assists in developing section goals, workplans and objectives by participating in strategic planning sessions.
Prepares reports and presentations on activities and results relating to the Vaccine Program, includes metric development, dashboards and analysis.
Ensures operational expenditures are within approved budget; makes recommendations in terms of capital and operating budget requirements.
Participates in research and promotes the utilization of appropriate research.
Ensures that employees are provided with and use the appropriate equipment, materials and/or procedures required to perform the assigned duties. Ensures that all employees perform work in accordance with applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures.
Ensures that appropriate action is recommended for those employees who do not work in compliance with legislation, policies and procedures.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Performs other duties as assigned, which are directly related to the responsibilities of the position.
QUALIFICATIONS
1. Baccalaureate degree in a health or a related discipline pertinent to job functions.
2. Previous progressive experience in a Public Health field is preferred, including thorough knowledge of communicable disease control in the area of vaccine preventable diseases.
3. Demonstrated knowledge and skill in public health and vaccine program delivery practice including working knowledge of applicable Public Health and Vaccine protocols, policies and standards.
4. Excellent communication (both verbal and written), facilitation, public relation, presentation and conflict resolution skills.
5. Ability to manage, prioritize and balance a number of projects simultaneously and to meet deadlines.
6. Health promotion and community development experience is preferred.
7. Demonstrated ability to motivate staff and foster co-operative and harmonious team environment.
8. Demonstrated record of strong leadership and guidance, customer focus, team advocacy, staff delegation, empowerment and staff development, and is result oriented.
9. Strong organization and time management skills.
10. General understanding of Labour Relations with respect to the Progressive Discipline Process.
11. Demonstrated ability to provide leadership in a multi-union environment.
12. Working knowledge of computer software applications (Microsoft Office XP, Word, Excel, Access and Power Point).
13. Demonstrated knowledge of the Health and Safety Act and applicable regulations as it relates to the position.
14. Working knowledge and understanding of applicable Collective Agreement(s).
15. Must have a valid Class 'G' driver’s licence valid in the Province of Ontario and be able to maintain same.
16. Provision of a car by individual for use on the job.
17. Must be flexible in work schedules and available to work evenings or weekends as needed.
NOTE: The successful candidate will be required to provide immunization records, which may include TB testing prior to the start of employment to meet the requirements of the Staff Immunization and Surveillance Policy and Procedure
Disclaimer:
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.
Terms:
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
We invite you to visit the departmental webpage to obtain further information on the culture and business of this department.
The incumbent shall comply with all Health and Safety Policies and Practices for this position and the workplace.
It is the responsibility of the applicants to ensure that their application reaches Human Resources by the closing date or they may not be considered. It is also the responsibility of applicants to supply qualifications, licences and related experience relevant to the qualifications outlined above for this competition as directed. On the basis of the criteria set out above, this posting is open to all applicants
The statements made by me are true, complete and correct to the best of my knowledge. I understand that any falsification of statements, misrepresentations, deliberate omission or concealment of information may be considered just cause for discipline, up to and including termination for internal applicants and disqualification for external applicants.
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