Location
Montréal, QC | Canada
Job description
Sales Analyst
The Sales Analyst will drive collaboration within branch; maintaining existing Corporate Book of Business accounts aligned with the company's Sales Process; achieving sales plan objectives with the assigned clients, new targets, and prospects by selling products and solutions; ensuring alignment across functional areas (Product, Sales, Operations) throughout all phases of the sales cycle.
KEY DUTIES AND RESPONSIBILITIES
- Actively participate, follow up and support in defined marketing campaigns as required (i.e. direct mail, trade-lane initiatives etc) and support sales processes with focus on Phase One- Identify, in accordance to the Sales Process
- Assist sales organization in profiling of potential target clientele and prospects utilizing sales tools available
- Managing the distribution, and oversight processes and associated cross-selling programs (Trade-lanes)
- Manage regular reporting and updates to our Corporate Accounts
- Assist with quoting clients including pricing portion of RFQ (where below minimum qualifications for Global Tender Management) In addition to, local and overseas branch offices and product leads where applicable to develop net-net and sell rate quote for client and provide follow up calls to submitted quotations within defined timelines
- Assist Corporate Sales team in Account Plan development (high value threshold accounts) and track up-trader & down-trader of corporate accounts while supporting to daily track & trace, pending customer requirements
- Support creation of SOP documentation & updates and new customer Implementation process including the setup accounts with the credit department for new business onboarding and follow up with Credit Application, POA, Client Profile with Account Set up team and operations
- Actively support internal communications for new client alert to appropriate Operations teams
- Communicate and escalate client issues or concerns to Manager
- Assist in securing Customers visits and booking meetings for sales staff
- Lead generation
QUALIFICATIONS
- College Diploma, Business Administration
- 5 years Industry experience including working with carriers and their rate structures (air and ocean)
- Minimum 3 years of Customer Service Experience
- CIFFA certificate, an asset
Skills and Competencies
- Good command, both verbal and written skills.
- Ability to create collaborative engagements and active listening
- Service oriented and able to resolve customer grievances
- Strong interpersonal skills, building professional relationships internally and externally
- Strong problem-solving skills and analytical skills
- Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
- Both a team builder and a team-player
- Excellent organizational and time management skills
- Be authentic, approachable, open, and honest
- Understanding of business principles and language, incl. the fundamentals of finance and profitability
- Business administration competence
- Excellent Sales and negotiation skills
- Act as a role model for the company's values and adhere to the Code of Conduct
Language and Computer Skills
- Proficient in both English and French
- Ability to communicate effectively in a diverse multicultural environment.
- Microsoft® Office Suite with a Good Knowledge in Microsoft Excel and Power Point
- Proficient in Customer Relationship Management tools (CRM)
- CargoWise experience, an asset
Don’t miss out on this great opportunity, apply today and a Staffing Coordinator will be in touch to provide you with additional information.
We look forward to hearing from you!
The position is only open to candidates that are legally entitled to work in Canada and are currently residing in Canada.
Since 1951, Drake International continues to be a global leader in flexible and permanent staffing: we help people find the right role at any stage of their career—in Canada, and around the world. We work directly with employers to bring you the best opportunities, with no cost to you.
INDMontreal
Sales Analyst The Sales Analyst will drive collaboration within branch; maintaining existing Corporate Book of Business accounts aligned with the company's Sales Process; achieving sales plan objectives with the assigned clients, new targets, and prospects by selling products and solutions; ensuring alignment across functional areas (Product, Sales, Operations) throughout all phases of the sales cycle.
KEY DUTIES AND RESPONSIBILITIES QUALIFICATIONS Skills and Competencies Language and Computer Skills Don’t miss out on this great opportunity, apply today and a Staffing Coordinator will be in touch to provide you with additional information.
We look forward to hearing from you!
The position is only open to candidates that are legally entitled to work in Canada and are currently residing in Canada.
Since 1951, Drake International continues to be a global leader in flexible and permanent staffing: we help people find the right role at any stage of their career—in Canada, and around the world. We work directly with employers to bring you the best opportunities, with no cost to you.
INDMontreal
Job tags
Salary
$60k per year
