Patrol Senior Specialist - Fall Protection and Rescue

Location

Whistler, BC | Canada

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The WB Patrol Senior Specialist in Fall Protection and Rescue will oversee all conventional fall protection and aerial rescue at Whistler Backcomb. This position will also act at a Supervisory level on Patrol when needed. This is a leadership position and requires performance at a high level with the intent of ensuring operational compliance in fall protection and aerial rescue across all departments at Whistler Blackcomb and promoting a shift in safety culture to align with the core competencies and values of the Company. The job requires strong leadership qualities, the ability to problem solve, think creatively, and have the ability to build a positive, winning culture and encourage safety. .

Job Responsibilities:

• Deliver an “Experience of a Lifetime” to our guests and employees. Promotes a guest service and safety culture within the department.
• Assists with the oversight of the day-to-day operations of Patrol, including all facets of guest service, guest and employee safety, medical care, snow safety, mountain maintenance, lift evacuation, rope rescue and SAR.
• Oversight of all conventional fall protection, rope access, lift evacuation and aerial rescue in-resort:      
  • Guidance on operational compliance for all departments conducting work at height
  • Help lead and develop training programs for departments in resort
  • Oversight of training record keeping for fall protection from each department
  • Advise and consult on equipment purchase, management and use
  • Works closely with other on-mountain departments, managers, and third party agencies vis a vis fall protection
• Functions appropriately in the absence of the Assistant Patrol Manager and/or Patrol Supervisor.
• Work with WB Patrol Training Supervisor on training programs
• Oversee all conventional rope rescue, lift evacuation and aerial rescue related programs, queries, training initiatives, courses, equipment purchases and rescue procedures for ski patrol
• Assist in training and development of local instructor teams for all departments conducting work at height.
• Consult with Fall Protection Manager on technical troubleshooting in-resort
• Help develop and evolve fall protection, rescue and lift evacuation systems across the enterprise
• Travel to other resorts for training and/or instruction
• Demonstrates working knowledge of mountain operations including but not limited to: snowmaking, grooming, risk management, terrain parks, lift maintenance, race crew, lift operations, mountain safety, and mountain dining and special events.
• Leads first and foremost with the Vail Leadership Competencies and Values, using the behavioral anchors as a guidance on management style.
• Demonstrates Vail Resorts Competencies: Re-Imagine, Out Front, Drive, Develop, Connect, Passion
• Exhibits Vail Resorts Values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Have Fun. Holds self and team accountable to these company core values. Actively participates in maintaining a culture of equality and collaboration within the department.

Job Qualifcations:

• 4 seasons professional ski or bike patrol experience preferred
• SPRAT/IRATA certification an asset
• Leadership experience
• Teaching experience
• Experience in fall protection and/or rope rescue/lift evacuation systems
• Has a good understanding of Whistler Blackcomb and Vail procedures and leads by example by abiding by company SOP’s and SOG’s.
• Unrestricted BC Driver’s License and Drivers Abstract mandatory
• Strong ability to remain calm and make sound decisions while under pressure and in emergency situations.
• Working computer knowledge of Microsoft Office (Excel, Word, PowerPoint), Google Sheets/Docs and able to navigate Vail Resorts Platforms.
• Must be able to handle conflict with diplomacy and tact.
• Strong time management and organizational skills.
• Proof of clear criminal record check

Reports to: Patrol Senior Manager and Vail Fall Protection and Rescue Program Manager

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 500826
Reference Date: 03/05/2024
Job Code Function: Patrol

Job tags

Salary