Analyst, Decision Support
Windsor Regional Hospital
Location
Windsor, ON | Canada
Job description
The Decision Support Analyst reports to the Manager, Decision Support and works in collaboration with members of the Windsor Regional leadership team and external stakeholders in providing data analysis expertise, information/data dissemination, and evaluation. This position includes the development and maintenance of systems and processes for collecting data, extracting and merging data from various corporate data sources, tracking performance indicators, conducting analyses, preparing reports, and interpreting analyses in consultation with the Decision Support Team, Manager & Director, senior leadership members, directors, managers, staff & physicians. The analyst is also responsible for participating in the design and implementation of communication strategies to deliver decision support across the organization.
RESPONSIBILITIES:
- Assists with designing and implementing a performance/quality improvement measures for their assigned clinical program(s).
- Manages data associated with required and requested reports (DAD, NACRS, Ministry reporting and Corporate indicators).
- Required analyses may include trending, impact analysis and benchmarking as requested to support monthly utilization reporting and presentation to internal and external committees and agencies.
- Participates as a member of project planning teams by providing decision support analysis to planning and ensuring data/evaluation components are addressed.
- Collaborates with Clinical Teams regarding their information needs.
- Extracts relevant data to identify possible cause-effect relationships, such as, outcomes to practice patterns, outcomes to workload information, outcomes to improvement initiatives.
- Monitors, analyzes, and tracks key indicators.
- Conducts specific drill-down analyses as needed and requested.
- Prepares user-friendly reports and utilizes feedback for improvements.
- Collects and links data from various sources such as IPORT, CIHI and other relevant databases
- Works with Health Records, Finance and Information Services to develop creative ways to access and present information.
- Works collaboratively with others to design, develop, implement, and maintain the reliability and integrity of the databases utilized by for reporting purposes
- Works collaboratively with end-users to develop customized data formats that provide information to address specific clinical, financial and research questions.
- Performing other duties and assignments as required.
QUALIFICATIONS:
- A Baccalaureate or Master’s Degree in health sciences, computer science, engineering, business or equivalent.
- Minimum of 2 years in a health care (hospital) environment. (Preferred)
- Minimum of 2 years’ experience as an analyst (preferred).
- A self-starter that has demonstrated that they work well in a team environment.
- Advanced computer skills - use of Cerner (DA2, Power BI and Tableau, Power Insight), SPSS, Microsoft Excel, Word, Access, PowerPoint, and 3M Report Writer. Business Intelligence software experience is an asset.
- Proven ability to undertake advanced statistical analysis and interpretation of all types of health data.
- Solid understanding of report writing for both ad hoc and regular reporting including data structure and standardization. Select candidates will be tested prior to proceeding to interview stage.
- Demonstrated excellence in communication and customer service.
- Ability to prioritize and complete multiple requests simultaneously.
- Good understanding of and sensitivity to Health Policy environment and the ability to assess impact on hospital operations.
- Demonstrated commitment to lifelong learning.
- French Language proficiency an asset.
- Excellent conceptual, analytical and systems-thinking skills.
- Good written and oral communication skills.
- Strong performance measurement, data management, and analysis skills.
- Demonstrated ability to work in a collaborative team approach and to adhere to accepted standards of personal conduct.
- Ability to handle multiple deadlines and the challenges involved in decision support in the current health care environment.
Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.
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