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Location

London, ON | Canada

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Job description

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Division of Housing and Ancillary Services is committed to providing a first-class experience in the areas of Housing, Hospitality Services and Retail services for undergraduate/graduate students and their families, staff and faculties at the Western communities, while supporting the academic mission of the University and ensuring profitability and cost effectiveness of the operation.

Human Resources within the Division, provides leadership and guidance on all Human Resources programs, policies and procedures relating to talent acquisition, labour relations, payroll and records management, compensation, attendance management and enhancement, performance management, facilitating resolution of workplace issues, health and safety and training and development.

Responsibilities

Overview

The HR Administrative Support will provide support to the HAS Human Resources team, as well as Front Desk Operations as needed. The incumbent will be responsible for providing support to the team and for effectively carrying out a variety of tasks in accordance with policies, procedures, and instructions received from their supervisor. The incumbent will take guidance from their supervisor, and work productively and courteously with their work team and other members of the Western community.

Accountabilities

• Support the administration of physical and electronic resources for the Division and HAS-HR Department
• Responsible for administering key requisitions, office assignments, room bookings, office furniture and moving, supply ordering, phone set up and changes, phone directory, internal mailing lists, mail and report distribution and website content maintenance
• Provide general information and front line support to prospective or new employees, responds to phone and e-mail inquiries and refers inquiries to other resources
• Create and maintain personnel files for employees by reviewing, scanning, indexing, and entering information from employment documents (applications, resumes, transcripts, letters of recommendation, person data forms, etc.) for inclusion in personnel records
• Transfer physical employee records into electronic form, ensuring all information is accurate, complete, and up-to-date – this includes personal details, employment contracts, benefits, performance evaluations, and any disciplinary records
• Collaborate with the HAS-HR team on various projects, including HR system implementation, process improvement initiatives, and employee data audits
• Provide support in gathering and organizing data, conducting research, and documenting project progress

Qualifications

Education

• Community College Diploma in an administrative field

Experience

• 1 year experience providing customer service in a business office setting

Skills, Abilities & Expertise:

• Knowledge of general office procedures including records management systems
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
• Self-motivated multi-tasker with strong organizational skills
• Positive, outgoing attitude with genuine customer service orientation
• Demonstrated ability to work independently, take initiative and follow through on work assignments
• Familiarity with University policies and procedures preferred
• Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Customer service skills to understand customer needs and expectations, with a desire to deliver
• helpful and reliable service to the University community
• Reliable and dependable with the ability to consistently work assigned schedule
• Ability to follow processes and practices with high attention to detail
• Familiar with Microsoft Office, with the ability to learn and use new software programs as required
• Ability to work in a manner that is compliant with confidentiality requirements as applicable

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at [email protected] or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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Job tags

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Salary