Engineering Technical Specialist, Dome Productions

Location

Oakville, ON | Canada

Job description

Req Id: 416484

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

The Bell Media team creates and delivers the best Canadian and international content across our digital media, television, radio, and out-of-home advertising platforms. We're looking for innovative team players ready to take some of the most well-known entertainment brands in the country to the next level.

The Engineering Technical Specialist acts as the primary support contact for specific core technologies within Dome Production's facilities. This position is the frontline for assessment and remedy of technical issues and requires a critical technical mindset for troubleshooting problems. The ideal candidate has a passion for continued learning and problem solving working in a live broadcast support environment

• Acts as the primary support specialist for core technologies within Dome Production's facilities
• Interfaces directly with field engineers to diagnose faults and determine root cause to resolve identified issues that are affecting operational status of Dome's mobile units
• Provides operational and configuration support and guidance to end users
• Maintains communication and relationships with manufacturer technical support for issue escalation and firmware/software updates
• Coordinates with members of the Engineering Maintenance Department for facility access, manpower resourcing and outward communication to the organization
• Designs and creates operational procedures and documentation to aid others in effective operation
• Recommends preventative maintenance based on historical issue evaluation
• Maintains, organizes and updates the technical solution repository
• Participates in the management and assessment of spares for specific technology responsibility areas
• Participates in the support ticketing system

• BS or Certified Diploma in Engineering or other Advanced Technical Related Field Degree.
• 8+ years' experience in a Television broadcast support environment
• Demonstrated specific knowledge of Evertz video/audio routing systems: EQX, EMR, SDVN and Magnum
• Experience with SMPTE ST 2110 is an asset
• Thorough knowledge of computer systems and networking fundamentals
• Thorough knowledge of broadcast technical equipment and component parts
• Ability to work in a dynamic and changing environment and deal with emergencies as they arise.
• Must be detailed-orientated, multi-tasking, self-directed with proven ability to prioritize tasks and work well under pressure and deadlines.
• Strong organizational skills, detail oriented and ability to meet timelines
• Strong sense of urgency and ability to be flexible
• Excellent verbal and written communication skills
• Efficient in using Word, Excel and a strong knowledge in computer operations
• Must be able to travel both locally and internationally

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Oakville
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 02/16/2024

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected] .

Created: Canada, ON, Oakville

Bell, one of Canada's Top 100 Employers.

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