Volunteer Engagement Coordinator Volunteer Engagement Coordinator

Location

Regina Census Division, SK | Canada

Job description

Description

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values The Salvation Army Canada and Bermuda has four core values:

Hope:  We give hope through the power of the gospel of Jesus Christ.
Service:  We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship:  We responsibly manage the resources entrusted to us.

POSITION PURPOSE SUMMARY

The Volunteer Engagement Coordinator represents The Salvation Army in Regina to the wider community through the volunteer program, community events, and external communications. Their primary responsibility is the oversight of Regina’s volunteer program. They plan, direct, monitor and coordinate volunteers for multiple programs simultaneously within the community and family services, Emergency Disaster Services, and occasionally church events. The position also coordinates Regina’s public engagement through events and external communication, both virtually and in-person.

This position is a 1 year fixed term contract. The schedule will be 25 hours per week to start, and up to 40 hours per week for the Christmas season.

KEY RESPONSIBILITIES:

1. Volunteer Coordination:

• Serve as the first point of contact for all past, present, and future individual volunteers, group volunteers, and practicum students
• Develop, review, and maintain volunteer records, using a web-based database; ensures the confidentiality of client and volunteer information
• Maintain, update, and create all volunteer program documents, including applications, paperwork, and handbook
• In collaboration with Corps Officer(s) & Community Ministries Coordinator, develop, promote, and facilitate a diverse portfolio of ongoing and event-based volunteer roles for individual & group volunteers
• Collaborate with managers and front-line staff to design new volunteer roles that are appropriate for volunteers and support the mission.
• Maintain and expand an ongoing volunteer recruitment program, including screening, interviewing, and selecting new applicants
• Coordinate the Criminal Record Review Program for volunteers; ensures all new volunteers are properly screened; ensures all long-term volunteers renew their clearances as required
• Provide a general screening and orientation for all new individual volunteers, including mandatory training modules; collaborates with managers and front-line staff to provide role-specific orientation and training as needed
• Coordinate the schedules for all volunteer opportunities including, but not limited to: church/community ministry programs, food programs, Emergency Disaster Services, Christmas Kettle Campaign
• Work with the Community Council and other partners to identify, promote, and deliver skilled volunteer and group volunteer opportunities
• Plan Volunteer Appreciation functions and ensures volunteers are recognized throughout the year
• Maintain accurate statistics on the volunteer program; submits monthly SAMIS reports and other reporting as needed
• Maintain information in confidence as required
• Ensure program policies and procedures are accurate and up to date; monitors adherence to all policies and procedures which guide volunteer involvement
• Develop and implement a volunteer supervision training module for managers
• Work with the Donor Relations officer and the Public Relations officer to plan and execute major events Regina may host from time to time, including the recruitment, orientation, and supervision of volunteers.
• Coordinate and lead the Mobile Outreach/Street Ministry program while ensuring the needs of the community and program are being met

1. Community Engagement:

• Coordinate the planning, content creation, and deployment of Regina newsletters, social media, and website
• Work with the Corps Officer(s) in the promotion and marketing of Regina’s programs within the community
• Coordinate Regina’s participation in public events
• Foster and maintain a positive relationship with event participants and partners
• Perform other duties as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Education, Qualifications and Certifications:

• Completion of a formal post-secondary/college program of one academic year in a related field.
• A diploma, or degree in volunteer management, non-profit management, or a related social services field would be considered an asset
• Successful completion of key National Disaster Training Program courses (Introduction to The Salvation Army Emergency Disaster Services, Foundations of Emotional & Spiritual Care, Disaster Food Service and Canteen Operations) or ability to complete within 3-6 months.
• Hold or be willing to train for a basic First Aid/CPR certificate

Experience and Skilled Knowledge Requirements:

• At least two years of previous experience coordinating volunteers, preferably in a social service setting
• At least one year of previous experience with broader community engagement (such as events or communications)
• Knowledgeable about Social Media management and advertising
• Experience working with a web-based volunteer database (e.g. VSP)

PREFERRED SKILLS/CAPABILITIES:

Skills and Capabilities:

• Demonstrated commitment to ongoing learning and professional development to stay informed about community engagement trends and the organization’s mission and objectives
• Intermediate to advanced proficiency in Microsoft Office suite and editing software
• Excellent oral and written communication skills, including strong conflict-resolution skills
• A satisfactory Criminal Record and Vulnerable Sector Check
• Current Driver’s License with driver’s abstract
• Proven ability to communicate & work effectively with a diverse population of staff, volunteers, and clients
• Strong administrative, time-management, and organization skills
• Attention to detail, problem solving and analytical skills
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
• Ability and willingness to adhere to, support, and promote the mission, vision and values of TSA

WORKING CONDITIONS:

• The incumbent’s work environment is typically in an office or at work sites within residential settings, and may be exposed to or encounter hazards typical of residential settings such as angry and/or abusive people, bodily fluids, bodily wastes, drugs, alcohol, and solvents, infectious diseases, sharp objects, and other dangerous situations
• Work requires lifting weighted objects typically up to 20lbs on occasion
• Some travel in and around the Regina and catchment area
• Ability to work Saturday’s and the occasional Sunday as needed/required

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• Education verification

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your supervisor of your intentions as soon as you know your application is being considered- normally at the stage where you are being interviewed.

Job tags

Salary