Store Manager (Kitchen/Bath Showroom)
Location
British Columbia | Canada
Job description
Our client prides itself on recognizing that its success hinges on having the right people on board. As an award-winning Canadian retailer specializing in modern, unique, and affordable home solutions, they've earned a reputation as one of the best places to shop for their great staff and helpful customer service. They are currently seeking Store Managers in the GTA. Join them and embark on a journey to explore and uncover all the fantastic offerings they have in store. Salary is in the $60-70K range depending on store volume plus bonuses.
The company started their business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit the stores. And they’ve achieved that by providing incredible savings, superior selection, and exceptional service that few can match. In return, they're proud to have loyal and enthusiastic customers who keep coming back and they love welcoming new people to our in-store and online experience. They are full of ideas to inspire you!
DESCRIPTION
- Oversee store operations in the areas of; customer service, merchandising, housekeeping standards, shipping and receiving and health and safety.
- Manage store expenses and operational performance in order to maximize store profit.
- Regularly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
- Provide input to the District Manager to help shape business unit strategy.
- Mentor and guide Associates to ensure they are well-trained and are able to provide service and perform assigned tasks.
- Prepare and present performance evaluations and conduct disciplinary actions.
- Anticipate and effectively address talent needs through proactive recruitment, staffing and training.
- Plan and manage labour.
- Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives.
- Provide exceptional and responsive customer service while achieving sales and conversion goals.
- Evaluate and continuously improve the quality of service; investigate and resolve customer matters as appropriate.
- Maintain awareness of market trends in the retail industry and monitor competitors.
REQUIREMENTS
- Progressive retail experience with proven ability to achieve and exceed sales targets.
- Strong financial acumen and familiarity with P&L statements, inventory management, store budgets, and wage controls.
- Demonstrate leadership and coaching skills.
- Exceptional customer service skills with a talent for building customer loyalty.
- Experience in recruiting, selecting, redeploying, and retaining talent.
- Strong interest and knowledge of homewares; ability to quickly develop in-depth knowledge of local market business conditions and competitive environment.
- Computer skills; ability to learn technological systems with ease.
- Lift up to 40 lbs.
- Ladder use of up to 10 feet.
- Stand/walk for 8 hours.
CORPORATE CULTURE
Explore opportunities with them:
They know their success starts with the right people! Their mission is not just about great products and services, but the extraordinary people who shape their path forward every day. As they keep growing, opportunities to build your career with them are growing too - they have diverse and satisfying roles to suit your goals and experience.
They offer:
Flexible Hours
- They offer day, evening, weekend and closing shifts - even during the holidays!
Great Discount
- They value employees and offer a great discount as part of the benefits of joining their team.
Recognition & Appreciation
- They promote a true team dynamic, with fun challenges and rewards that bring them together.
Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.
Requirements:
Job tags
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