York Property Management
Location
London, ON | Canada
Job description
We are looking for a Collections and Compliance Associate to join our team in London. The ideal candidate has their Paralegal license and experience working with the Landlord and Tenant Board. This position is a full time, onsite position.
Priorities change regularly in this position and the Collections and Compliance Associate must be flexible and willing to change roles and responsibilities as required.
Primary Responsibilities
- Rent Collection
- Post rent payments
- Speak with residents about rental arrears
- Prepare and have reminders regarding arrears delivered
- Correspond with Resident Managers as required
- Correspond with social service agencies as required
- Legal Process
- Process Tribunal Forms
- Attend Tribunal hearings
- File documents with the Landlord and Tenant Board
- Compliance of Lease Agreement
- Ensure residents are following guidelines outlined in the tenancy agreement
- Collaborate with Resident Managers, Property Administrators
- Draft compliance letters
- Resident Relations
- Attend to resident issues and disputes as they arise
- Update property management software with resident information in notes, documents and ledger
- Administration
- Maintain paper and electronic files
- Maintain notes for Resident accounts on Propertyware
- Post rent payments made in person or electronically to resident’s account ledger
Skills and Qualifications
- 1 or more years of experience working in collections is an asset
- Paralegal license, or working towards license, is preferred
- Knowledge of the Residential Tenancies Act and Landlord Tenant Board; public speaking skills and experience
- Computer proficiency and the ability to learn property management software
- Experience in property management and/or administration
- Verbal and written communication skills and the ability to produce accurate documentation
- Organizational skills and the ability to multitask in a fast paced environment
- Ability to work independently and as part of a team
- Ability to maint ain lasting relationships with residents and staff members
- Ability to take initiative and work with minimal supervision
- Negotiation and decision making skills
- Ability to remain calm in stressful situations and to maintain a high level of confidentiality
York Property Management (YPM) manages 4,000+ residential apartment suites in Southwestern Ontario. YPM offers a variety of different layouts of suites which accommodate a diverse demographic of young couples, families, students and retirees. The company employs over 100 individuals working at head office, on site, or at various properties managed by YPM.
Our Mission at York Property Management is to work together in a safe, respectful, and friendly environment with effective communication to provide our residents quality service and a comfortable and positive living experience while being environmentally conscious.
Our vision is to create and maintain rental properties that all of our residents are proud to call home.
York Property Management is committed to providing a safe, healthy and inclusive work environment. We welcome applications from people with disabilities and diverse backgrounds, identities and cultures. Accommodations are available throughout the application and interview process upon request.
Successful candidates, as a condition of job offer, would be required to provide a satisfactory criminal record check.
We appreciate all applications. However, only those selected for an interview will be contacted.
Job Type: Full-time
Benefits:
Work Location: In person
Job tags
Salary
