Medical Excellence Manager

Location

Burlington, ON | Canada

Job description

The Position

The Medical Excellence Manager provides strategic oversight and leads activities driving the capabilities of the medical customer-facing team to optimize the efficiency and effectiveness of the Medical Affairs organization.

The role has primary responsibility and oversight of grants management for the Human Pharma organization including leadership over the Grants Review Committee and governance-setting for internal and external stakeholders.

This role is accountable for the operational processes governing external research funding and the early access treatment program.

In addition, the role has oversight over the Medical Affairs modules in Lectrona; specifically for Grants, Investigator-Initiated Studies, and External Collaborative Research.

Responsibilities

• Lead the localization of Global Medical Affairs initiatives, insights management, systems and processes that enable the activities of the Medical Affairs Team, enabling standardized and consistent business practices across the organization.
• Collaborate with the local and global teams responsible for go-to-market strategies to establish and refine best practices in multi/omni-channel implementation of Medical Affairs engagement with external stakeholders.
• Provides oversight over the collection, analysis, and communication of the local and global Medical Affairs key performance indicators to the relevant internal business partners.
• Leads the strategy, design, execution, and evaluation of comprehensive training curriculum and initiatives to drive medical customer-facing team capabilities and performance.
• Leads the monitoring and functional quality assessment for Medical Affairs activities.
• Oversight on the development, training and application of standard operating principles and guidelines related to the medical education environment and programs and related Boehringer-initiated Medical Affairs activities and oversee their application in concert with internal governance and all relevant Canadian regulations and Innovative Medicines Code.
• Provides oversight for the project management of Medical Affairs external research activities (i.e. Investigator Initiated Studies (IIS) and External Collaborative Research (ECR)), in collaboration with the local and global MA therapeutic areas; including the review process for proposals, leads continuous improvement initiatives training.
• Accountable for internal process and the application of the external guidance and regulations impacting the provision of grants to groups or associations of Stakeholders.
• Organizational lead for third party funding platform, Lectrona: IIS, ECR and grants modules.
• Select, recruit, manage, coach, mentor, develop and appraise performance of Medical Affairs Coordinators, Medical Education & Learning & Development Lead, and the Medical Affairs Operational Specialists.
• Support the strategic operation team to create effective knowledge transfer, sharing of best practices and collaboration within Boehringer.
• Coach and develop immediate team with a focus on learning and change agility, use of digital omnichannel engagement and customer centricity.
Foster a culture of customer centricity and performance.

This position is based in the Burlington, Ontario office located at 5180 South Service Road and is flexible .

Employees in flexible roles are required to be at the office a minimum of 50% of the time each month and must report to the office when requested and required by their Manager/Department.

Requirements

• Bachelor degree in Health Sciences or related discipline
• CCPE Continuing Health Education certification (completed or in-progress)
• 4 to 6 years’ experience in the pharmaceutical industry in medical
• 3-5 years’ experience in people management
• Solid understanding of process development
• Proven skills in the following areas: strategic thinking, strong organizational skills and ability to manage multiple projects simultaneously, strong leadership and people management skills, negotiation, written and verbal communication, budgeting and uncovering customer needs
• Knowledgeable about CHE, PAAB and Innovative Medicines Canada guidelines
• Understanding of compliance, legal, regulatory, and medical functions including working knowledge of TPD, FDA and ICH regulations governing conduct of clinical trials
• Knowledge of the implementation and evaluation process of CME programs in the Canadian market
Proficient in Microsoft Word, Power Point, and Excel

Total Rewards

We offer a competitive salary, generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive and flexible benefits plan, Defined Contribution Pension Plan with company matching of RRSPs, Employee and Family Assistance Plan, employee and leadership development programs, and programs to support overall health and wellness for employees.

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We thank all applicants for their interest in our company. Please note that only candidates selected for an interview will be contacted.

BI Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.

DEADLINE FOR APPLICATIONS

Applications for this position will be accepted until March 20, 2024 (6pm MST)

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Salary