customer service adviser

Location

Winnipeg, MB | Canada

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

Will train

Responsibilities

Tasks

• Answer written and oral inquiries
• Access and process information
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Order office supplies and maintain inventory
• Perform general office duties
• Receive payments
• Maintain and manage digital database

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Quick learner

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Other benefits

• Free parking available

Job tags

Salary

$18 per hour