Driver Guide, Open Top Touring

Location

Banff, AB | Canada

Job description

Ensuring positive guest experience and interaction by delivering unique interpretive content in a fun and engaging way, while at the same time safely operating a commercial vehicle

This seasonal position is posted as part of our recruitment for spring/summer 2024.

This is a union position. Wages offered will be in line with our collective bargaining agreement. 

• Work in a dynamic, culturally diverse team from around the globe 
• Work experience in an iconic, unforgettable, and inspiring location 
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends 
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations 
• Access to one of the world’s most beautiful and iconic National Parks 

• Driver Guide: someone who leads a group through interpretative experience, while safely operating a commercial vehicle. Following road laws, is courteous to other drivers and sets a good example on the road.
• An Open Top Touring Driver Guide is more than just a regular driver guide - they are memory makers, developers of entertaining educational experiences, purveyors of authentic passion, and smile providers.
• Follow all instructions regarding operations from base and coordinators, while staying on time and schedule.
• Complete pre- and post-trip vehicle inspections at the compound.
• Have a good understanding of tour route and content, to deliver a unique interpretive experience in a fun, safe and engaging way during 90-minute loops.
• Greet guests, welcome them onboard and be responsible for their safety both while on the tour and at designated stops, ensuring that all guests are accounted for.
• Prepare for tours including printing passenger manifests, preparing beverage service and cleaning/sanitizing vehicles.
• Adhere to driver logs and safety requirements as per Transport Canada.
• Wear a unique uniform while using provided props and materials to bring content to life.
• Performing Welcome Agent duties, including ticket sales, retail sales of merchandise, operating the Point-of-Sale system and cash handling including cash-ins/outs.
• Assist with cleaning of the vehicle at the end of each day and practicing proper storage of vehicle and supplies.
• Be attuned to weather patterns and determine canvas roof requirements – safely removing or installing the roof as needed and securing it properly. Some overhead heavy lifting is required.
• Additional responsibilities and roles within Brewster Transportation.
• Act as an ambassador for Open Top Touring, Pursuit, the town of Banff and Banff National Park.

• Safety-minded with an Alberta Class 4 driver’s license and valid Commercial Drivers Abstract
  • Alberta Class 4 is a commercial license for 24-passenger vehicles. To obtain this license you need to pass a Driver Medical, and a written knowledge test that shows that you know the rules of the road. Driver training will be provided, as well as assistance in obtaining an Alberta Class 4 driver’s license.
• Fluent in English, knowledge of a second language is an asset but not mandatory.
• Works well independently, but also in a team environment.
• Organized, punctual, hardworking and driven, with conflict resolution skills and the ability to multitask.
• Experience in guest focus and group management.
• Acting or theatrical background an asset.
• Have a positive attitude, with a dynamic, outgoing, engaging, animated and energetic personality.
• Personability - being able to connect with multiple groups of people.
• Adaptability and flexibility in day-to-day operations
• Natural storyteller
• Passion for travel and people with an interest in the tourism / hospitality sector of the Canadian Rockies.
• Knowledge of Canadian History, an asset but not mandatory
• Driver training will be provided for the right candidate.
• To honor our commitment to be “Always Honest” all employees must consent to a criminal record check.

• Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around our amazing properties. 
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. 
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.  

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! 

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected]  

We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.  

Job tags

Salary