TransLink
Location
Vancouver, BC | Canada
Job description
Marketing StatementA career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!ResponsibilitiesPRIMARY PURPOSEThe Product Manager leads the design, build and rollout of desirable, feasible, viable and sustainable products. The products may be software, technical solutions, and services, and/or user experience provided by the Product team. Overseeing the product lifecycle that meets customer needs within the strategic framework of BTS. Collaborates with business stakeholders, product owners, cross-functional teams, BTS, and solution providers, to ensure products deliver on user needs and maximize value to support corporate strategy and goals.KEY ACCOUNTABILITIESProficient in the solution context, developing product vision, roadmap and features required to meet the needs of the customers. Oversees long to medium-term planning and manages the product life cycle. Using various design thinking tools, ranging from personas, empathy maps, journey maps, and story maps, communicates the product vision, roadmap and features to development teams and system architects/engineers. Supports the selection of talent and required skillsets during the establishment process of the development teams. Delivers value through the program backlog and continuous delivery pipeline.Collaborates with various stakeholders to identify and define customer needs. Responsible for communicating effectively with key stakeholders, including senior leaders, executives, customers, business managers, and the development team to make sure the goals are clear, and the vision is aligned with business strategies and objectives. Tracks and communicates progress on all requirements associated with product releases. Communicates with Product Owners and other key stakeholders to report or discuss vision, progress, risks, and issues.Leads collaborative elicitation and documentation of business, functional and non-functional requirements. Translates the ideas and requirements into high-quality agile artifacts, such as epics and features. Manages portfolio and program level backlog while providing ongoing guidance to the development teams. Adheres and contributes to Agile standards and best practices, including documentation and processes.Acts as an expert at understanding and anticipating the client’s needs to manage the development process more effectively. Elaborates epic and feature details to facilitate effective program increment planning. Working with key stakeholders, prioritizing epics and features.Drives product releases and validates completed epics and features meet the predefined acceptance criteria and complies with the Definition of Ready (DoR) and Definition of Done (DoD). Also, assures built-in quality of the product, focusing on maximizing value. Responsible for working with key business stakeholders to define leading indicators and KPIs to measure the success of products. Develops change management plans to ensure adoption of product features and to realize business benefits and value.Manages overall budget for the product, including developing, planning, monitoring, and making decisions on reallocation of resources cross functionally to deliver the product. Participates in providing recommendations and feedback on performance evaluations for the development team members. Develops a clear model of how the solution provides value to customers and customer-centric ROI models that align with the value provided.Understands the cost structure and in-license models of all components and suppliers. Creates any necessary pricing or revenue-generating elements and out-licensing models. Works with key stakeholders and solution providers to manage relationships and drive successful support and delivery model.QualificationsEDUCATION AND EXPERIENCE:The requirements for this job are acquired through a bachelor’s degree in business administration, computer science or related discipline plus seven (7) years of related, demonstrated experience in product management, ability to effectively translate business requirements into technical/ functional requirements and launching new features into production.OTHER REQUIREMENTS:Advanced Subject Matter Expert knowledge of the business process and clients’ usage of the product.Strong customer-centric mindset with the ability to find and communicate the solutions clearly to stakeholders.Solid understanding of the development cycle, agile frameworks, and how to manage a development sprint.Strong interpersonal skills with the ability to adapt to multiple stakeholders and clients.Strong written and oral communication skills with the ability to present ideas in user-friendly language.Strong decision-making skills to provide quick inputs and resolve issues and escalations.Advanced analytical and problem-solving skills to break down complex technical solutions into smaller pieces.Solid leadership skills with the ability to influence and provide specialized guidance and expertise to all levels of the organization.Solid experience in Agile methodology and team management.Advanced knowledge of the product or similar products supported will be an asset.Other InformationExperience with strategic planning, optimization, deployment, maintenance, and lifecycle management of Onboard Technology (i.e., Vehicle Communication Router, Security Camera, Vehicle Logic Unit, Automatic Passenger Counter, etc.) on buses/vehicles will be considered an asset.Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.Work Schedule37.5 hours per week.Work DesignationHybridThis position offers the flexibility of working both on-site and remotely within B.C.Rate of PaySalary $111,326 - $139,157 per annum (Actual salary offered will be commensurate with education, experience and internal parity).The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.How to ApplyPlease click the 'Apply' button at the top right corner of the page or go to to apply for this position and view instructions on the process.INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.Posting Date: January 12, 2024Closing Date: Open until filledPlease note that only those short listed will be contacted.Having trouble applying? Please view the System Requirements & FAQ's by going to Employment OpportunityTransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].
Job tags
Salary
$111.33k - $139.16k per year
