Technical Analyst 2024-07
Location
Remote | Canada
Job description
Description of Work:
The incumbent will lead the technical implementation of the EBX platform/project.
The EBX project is addressing the critical need to replace an outdated Teller application in our branches with a current market product. The incumbent will:
- Provide coordination, planning, and direction for the technical infrastructure configuration, installation, and production go-live for the EBX implementation.
- Lead the collaboration with the vendor and other stakeholders to diagnose and solve technical issues.
- Test and prepare the change to deliver the fixes to the production environment and manage the entire change & release management.
- Actively engage with different IT teams to define dependency and prepare changes accordingly.
- Lead initiatives for optimization, upgrades and innovation within the platform.
- Ensure compliance with industry and security standards
- Implement monitoring, logging and alerting solutions to ensure the health and performance of the application
- Design external and internal support processes
- Identify the gaps between business requirements & technical configurations, prepare alternatives to the flow or alternatives configurations.
Requirements
Required Skills and Experience:
- Experience working with highly available systems
- Experience with Kubernetes or another containerization engine
- Experience deploying and supporting applications in cloud environments, preferably on GCP
- Knowledge of information technology infrastructure library (ITIL).
- Experience in administering, implementing and supporting platform technologies
- Experience with IT Service Management (ITSM) tools, including ServiceNow with Particular focus on handling of IT Service Catalogue
- Vendor management experience
Job tags
Salary
